This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

I am getting an oops this page appears broken message, but only with amazon.com. all other sites work. I cannot get to amazom anymore.

  • 1 răspuns
  • 14 au această problemă
  • 11 vizualizări
  • Ultimul răspuns de cor-el

stickersteve
stickersteve
more options

All of a sudden, I can no longer access amazon.com I can get to all other sites except for amazon.com where I get an oops this page appears broken message. DNS server cannot be found. Any ideas why this happens only on amazon.

All of a sudden, I can no longer access amazon.com I can get to all other sites except for amazon.com where I get an oops this page appears broken message. DNS server cannot be found. Any ideas why this happens only on amazon.

Toate răspunsurile (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Reload web page(s) and bypass the cache.

  • Press and hold Shift and left-click the Reload button.
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Cmd + Shift + R" (MAC)

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).