Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

How do I undo a Firefox upgrade that went onto my computer but is incompatible and is now preventing me from accessing the Web?

  • 1 răspuns
  • 42 au această problemă
  • 4 vizualizări
  • Ultimul răspuns de cor-el

ABerghoff
ABerghoff
more options

Hello. Please help! I just upgraded from Firefox 3.6.22 to Firefox 4.0 on my Mac PowerBook G4 laptop. I run Mac OS X Tiger 10.4. I did not know that Firefox 4.0 would go onto my computer if it was not compatible. It downloaded and replaced the old version. When I went to open up Firefox, it told me it could not open because the system was incompatible. Now I cannot access the Internet using Firefox, which I prefer to other browsers. How can I go back to my old version of Firefox?

Thank you.

Hello. Please help! I just upgraded from Firefox 3.6.22 to Firefox 4.0 on my Mac PowerBook G4 laptop. I run Mac OS X Tiger 10.4. I did not know that Firefox 4.0 would go onto my computer if it was not compatible. It downloaded and replaced the old version. When I went to open up Firefox, it told me it could not open because the system was incompatible. Now I cannot access the Internet using Firefox, which I prefer to other browsers. How can I go back to my old version of Firefox? Thank you.

Toate răspunsurile (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Firefox 4 versions and later do not run on a PowerPC Mac.

Firefox 4 and later require at least OS X 10.5 and an Intel Mac.

For an unofficial Firefox 6 compatible version (TenFourFox) that runs on PowerPC Macs with OS X 10.4.11 or OS X 10.5.8 you can look at:

Firefox 3.6.x (Mac OS X 10.4 and later) can be found here: