This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

Certain webpages not loading (hanging) in Firefox 6 and 7. No improvement in Safe Mode or from clearing cache/cookies. The pages work fine in Chrome and IE and Firefox 5.0.1 on this computer , and also load fine in Firefox 7 on other computers.

  • 5 răspunsuri
  • 19 au această problemă
  • 1 vizualizare
  • Ultimul răspuns de DPMR

DChimoBW
DChimoBW
more options

On my main computer, Firefox 6 and 7 will not load certain webpages (redsox.com, for instance--the pages just hang interminably). Starting in Safe Mode does not help. I keep downgrading to 5.0.1 and the pages load fine; they also load fine in Chrome and IE. Also, the pages load fine in Firefox 7 on other computers, so it seems to be a problem with this configuration/installation...have cleared cache and cookies without improvement. Any advice?

On my main computer, Firefox 6 and 7 will not load certain webpages (redsox.com, for instance--the pages just hang interminably). Starting in Safe Mode does not help. I keep downgrading to 5.0.1 and the pages load fine; they also load fine in Chrome and IE. Also, the pages load fine in Firefox 7 on other computers, so it seems to be a problem with this configuration/installation...have cleared cache and cookies without improvement. Any advice?

Soluție aleasă

I would create a new one.

Citește acest răspuns în context 👍 0

Toate răspunsurile (5)

DPMR
DPMR
more options

Profiles - Where Firefox stores your bookmarks, passwords and other user data

DChimoBW
DChimoBW Deținătorul întrebării
more options

Could you be more specific? I found my Profile...what are you suggesting I do?

Thanks--

DPMR
DPMR
more options

Soluție aleasă

I would create a new one.

DChimoBW
DChimoBW Deținătorul întrebării
more options

That seems to have fixed it--THANKS! It was a bit laborious (having to reinstall add-ons, restore bookmarks, recreate open tabs) but worth it!

THANK YOU!

DPMR
DPMR
more options

Your welcome.

I would have tried to troubleshoot the issue with the other profile, but with you there and me here we could be at it for hours(days). Now that you have seen what it takes to get back to where you were, you might want to give some thought as to how you could create backups to make a new profile easier. FF is in a fast pace these days trying to keep up with the latest trends, so it is very possible something could go wrong again. It is nice to be safe than sorry. 

My two cents.