Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

Save password and bookmark popups not working

  • 2 răspunsuri
  • 3 au această problemă
  • 1 vizualizare
  • Ultimul răspuns de cozy_b

cozy_b
cozy_b
more options

Since about FF6 (I'm now on 7), the "Save Password?" popup and the "Save Bookmark" popup have not been appearing.

After logging into a new site, I see the key icon in the location bar, but clicking it does not make the "Save Password" popup appear.

Clicking on the bookmarks button (next to the search bar), then "Bookmark This Page" does save a bookmark (instantly), but without displaying the dialog box (popup) that asks where I'd like to file the bookmark.

Since about FF6 (I'm now on 7), the "Save Password?" popup and the "Save Bookmark" popup have not been appearing. After logging into a new site, I see the key icon in the location bar, but clicking it does not make the "Save Password" popup appear. Clicking on the bookmarks button (next to the search bar), then "Bookmark This Page" does save a bookmark (instantly), but without displaying the dialog box (popup) that asks where I'd like to file the bookmark.

Soluție aleasă

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

Citește acest răspuns în context 👍 0

Toate răspunsurile (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Soluție aleasă

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

cozy_b
cozy_b Deținătorul întrebării
more options

Bingo. It was the hardware acceleration. Tools --> Options --> Advanced. Uncheck "Use hardware acceleration when available" and it works fine. Thanks!