This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

I use Windows XP and Internet Explorer. I uploaded Mozilla, Firefox, and Fireshot. Then deleted Mozilla. Now I

NancyN
NancyN
more options

I use Windows XP and Internet Explorer. I uploaded Mozilla, Firefox, and Fireshot. Then deleted Mozilla. Now I have a black tab bar, which also shows the star for favorites. I cannot change settings/colors to adjust the display. Does this sound familiar? I will send a screen shot if necessary, please advise where.

I use Windows XP and Internet Explorer. I uploaded Mozilla, Firefox, and Fireshot. Then deleted Mozilla. Now I have a black tab bar, which also shows the star for favorites. I cannot change settings/colors to adjust the display. Does this sound familiar? I will send a screen shot if necessary, please advise where.

Toate răspunsurile (1)

Swarnava Sengupta
Swarnava Sengupta
  • Locale Leader
more options

Create a new profile as a test to check if your current profile is causing the problems.

See "Basic Troubleshooting: Make a new profile":

There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.

If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.

See: