Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

Firefox will not open AT ALL. I have no access and nothing on your website helps.

  • 1 răspuns
  • 3 au această problemă
  • 3 vizualizări
  • Ultimul răspuns de Tim

bethpick
bethpick
more options

When I left click on the firefox icon. or right click and select open. absolutrely nothjing happens. I am going to select everytime firefox opens--BUT it doesn't open--nothing happens EVERY time I try to open Firefox.

When I left click on the firefox icon. or right click and select open. absolutrely nothjing happens. I am going to select everytime firefox opens--BUT it doesn't open--nothing happens EVERY time I try to open Firefox.

Toate răspunsurile (1)

Tim
Tim
more options

Can you start Firefox in Safe Mode? http://support.mozilla.com/en-US/kb/Safe+Mode

Can you get to the profile manager? http://support.mozilla.com/en-US/kb/Basic%20Troubleshooting#w_8-make-a-new-profile

Does firefox.exe or plugin-container.exe appear in the task manager when you try and open Firefox?