This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

Can't get mobile to sync with firefox

  • 1 răspuns
  • 1 are această problemă
  • 18 vizualizări
  • Ultimul răspuns de Ibai

pjc949
pjc949
more options

I tried reading your articles. I set up firefox sync on my desktop and on my mobile. The mobile says that it cannot connect because "wrong sync key" I go to the desktop and it gives me a 9 digit code to and says go to your other device and click add device. I go to the mobile there is only a key to sync -- i click on it and it gives me a 9 digit code and says go to the other device and add this code.

Has anyone done this other than some geek house experiment somewhere? The phone syncs with Google just fine. Why can't i get FireFox to sync?

I tried reading your articles. I set up firefox sync on my desktop and on my mobile. The mobile says that it cannot connect because "wrong sync key" I go to the desktop and it gives me a 9 digit code to and says go to your other device and click add device. I go to the mobile there is only a key to sync -- i click on it and it gives me a 9 digit code and says go to the other device and add this code. Has anyone done this other than some geek house experiment somewhere? The phone syncs with Google just fine. Why can't i get FireFox to sync?

Toate răspunsurile (1)

Ibai
Ibai
  • Administrator
more options

Hi!

Have you take a look to this article?

https://support.mozilla.org/en-US/kb/sync-firefox-between-desktop-and-mobile

Best, Ibai