This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

Just updated Firefox and now getting message that protocol (mail) isn't associated with any program, but it is associated with Thunderbird. How can I fix this?

  • 1 răspuns
  • 2 au această problemă
  • 6 vizualizări
  • Ultimul răspuns de Tristan C.

ridgemore
ridgemore
more options

Just installed Firefox 12.0. attempt to send email to link produced "Firefox doesn't know how to open this address, because the protocol (mail) isn't associated with any program"

Went to Tools>Options>Mailto and it is indicating Tbird which is the default mail app. What can I do to repair this issue?

Just installed Firefox 12.0. attempt to send email to link produced "Firefox doesn't know how to open this address, because the protocol (mail) isn't associated with any program" Went to Tools>Options>Mailto and it is indicating Tbird which is the default mail app. What can I do to repair this issue?

Toate răspunsurile (1)

Tristan C.
Tristan C.
more options

Hello ridgemore,

I have unfortunately not found any fix to your issue, but I think that it might be due to corruption during the upgrade process. You should try reinstalling Firefox and see if the problem still occurs.

Thank you for your patience and please let me know how it works out.