This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

No sound on The Daily Show videos, video plays fine

  • 3 răspunsuri
  • 7 au această problemă
  • 1 vizualizare
  • Ultimul răspuns de pdileepan

pdileepan
pdileepan
more options

I have no problem play video with sound in all web sites (like U-Tube, MSNBC, NY-Times, etc.). Only in Comedy Central the videos play properly but no sound.

This happened once before and I was able to restore sound after uninstalling QuickTime. Now, after updating to FF 13.0, no sound only in Comedy Central web site. I don't have QuickTime installed now, so I have no idea where the conflict is coming from.

Here are some things I tried: Started FF in safe mode Removed AdBlock and FlashBlock Cleared Cache and cookies Uninstalled and reinstalled Java, Adobe Flash Tried Chrome and IE tab in FF I even installed Quicktime and then uninstalled it, just to see whether uninstalling QT will help.

Nothing worked. I have no problem in any other site, only the Comedy Central videos have no sound, that too only after upgrading to FF 13.0

Thankful for any useful suggestion ....

I have no problem play video with sound in all web sites (like U-Tube, MSNBC, NY-Times, etc.). Only in Comedy Central the videos play properly but no sound. This happened once before and I was able to restore sound after uninstalling QuickTime. Now, after updating to FF 13.0, no sound only in Comedy Central web site. I don't have QuickTime installed now, so I have no idea where the conflict is coming from. Here are some things I tried: Started FF in safe mode Removed AdBlock and FlashBlock Cleared Cache and cookies Uninstalled and reinstalled Java, Adobe Flash Tried Chrome and IE tab in FF I even installed Quicktime and then uninstalled it, just to see whether uninstalling QT will help. Nothing worked. I have no problem in any other site, only the Comedy Central videos have no sound, that too only after upgrading to FF 13.0 Thankful for any useful suggestion ....

Soluție aleasă

Try to clear the Flash local storage and settings or at least the settings for the Comedy Central website.

  • Windows Control Panel > Flash Player, click Delete All and Delete Data

Flash Website Storage Settings panel:

Global Storage Settings Panel:

Citește acest răspuns în context 👍 0

Toate răspunsurile (3)

dumdidadida
dumdidadida
more options

Hi,

Please check if this happens in a new profile. Please also note that the default volume of the site's player is adjusted at 50%.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Soluție aleasă

Try to clear the Flash local storage and settings or at least the settings for the Comedy Central website.

  • Windows Control Panel > Flash Player, click Delete All and Delete Data

Flash Website Storage Settings panel:

Global Storage Settings Panel:

pdileepan
pdileepan Deținătorul întrebării
more options

This solved it for me, thanks ....