We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

While watching YouTube video, if I pause a movie the video stops like it should but the audio continues to play. I have tried reinstalling Flash with no help.

  • 3 răspunsuri
  • 5 au această problemă
  • 2 vizualizări
  • Ultimul răspuns de mohammedsat

mohammedsat
mohammedsat
more options

While watching YouTube video, if I pause a movie the video stops like it should but the audio continues to play. I have tried reinstalling Flash with no help. I am using Firefox 13.0 on Windows 7

While watching YouTube video, if I pause a movie the video stops like it should but the audio continues to play. I have tried reinstalling Flash with no help. I am using Firefox 13.0 on Windows 7

Toate răspunsurile (3)

John99
John99
more options

edit please see my next post
This is a known problem. It may be solved for now by using the older version of FlashPlayer, which may be obtainable from their site.

I will look up and re-read further info and post back in a few minutes.

Modificat în de John99

John99
John99
more options

(If you are reading the email I suggest you follow the email link to https://support.mozilla.org/en-US/questions/929459#answer-341531 this information is formatted to be read on the website)

Sorry I can not give an immediate solution.

There seem to have been a few problems with Flashplayer recently. The sound problem was thought to have been solved, but has been around for a while.

  1. Please state what version of FlashPlayer you are currently using.
  2. then update to the current version, and confirm what version that is

As you have Win7 may I ask you to try using Internet Explorer and say whether or not that also suffers this problem?

Please also confirm which version of Firefox you are using?
(note a minor update could be released this week so are you on 13.0 )

  • To check the version navigate to about:support
    Key in about support into the Firefox address bar

Related thread Youtube, Netflix, and other sites continue playing audio after the tab is closed

mohammedsat
mohammedsat Deținătorul întrebării
more options

Version of Flash is 11.3.200.257 Version of Fox is 13.0.1

I.E. ver. 9 does work. All other Fox add on are up to date and current.