This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

Cannot view gmail after recent firefox upgrade

  • 3 răspunsuri
  • 5 au această problemă
  • 1 vizualizare
  • Ultimul răspuns de cor-el

toebash24
toebash24
more options

I recently upgraded to 13.0.1. Now, I I try to access gmail my browser gets filled with all kinds of strange symbols. I have searched around and it seems to be a character encoding issue but I cannot figure it out. I tried messing with the character encoding menu with no luck.

I recently upgraded to 13.0.1. Now, I I try to access gmail my browser gets filled with all kinds of strange symbols. I have searched around and it seems to be a character encoding issue but I cannot figure it out. I tried messing with the character encoding menu with no luck.

Soluție aleasă

Hi,

Please check if this happens in a new profile. If the new profile is okay, you can then Reset Firefox on the old (previous) profile via Help (Alt + H) > Troubleshooting Information.

Citește acest răspuns în context 👍 1

Toate răspunsurile (3)

dumdidadida
dumdidadida
more options

Soluție aleasă

Hi,

Please check if this happens in a new profile. If the new profile is okay, you can then Reset Firefox on the old (previous) profile via Help (Alt + H) > Troubleshooting Information.

toebash24
toebash24 Deținătorul întrebării
more options

Thank you very much

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

This problem can be caused by the network.http.accept-encoding pref not having the default value.

You can check the network.http.* prefs on the about:config page and reset all bold user set network.http prefs to the default value via the right-click context menu -> Reset.

Check at least:

  • network.http.accept-encoding: gzip,deflate

Modificat în de cor-el