This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

when i open firefox, a blank page opens.. if i open one tab or many tabs, all of them open the same highjacked site 'alnaddy.com'

  • 4 răspunsuri
  • 24 au această problemă
  • 13 vizualizări
  • Ultimul răspuns de marioz988

marioz988
marioz988
more options

i was using Firefox (12), now (13) with the same problem : Few days ago whenever i open firefox, the first page (starting page) is blank as i configure it under options/tools.. But if I open any tab on the same running window a strange site opens.. and if i open more tabs, the same site opens again and again.. i tried tools/options to blank the pages without success.. Mind you that this URL doesn't show in the window of : Tools/Options/General !! on the contrary, on IExplorer i had the same problem but, by blanking the starting page under tools/options, it is ok now.

i was using Firefox (12), now (13) with the same problem : Few days ago whenever i open firefox, the first page (starting page) is blank as i configure it under options/tools.. But if I open any ''tab'' on the same running window a strange site opens.. and if i open more ''tabs'', the same site opens again and again.. i tried tools/options to blank the pages without success.. Mind you that this URL doesn't show in the window of : Tools/Options/General !! on the contrary, on IExplorer i had the same problem but, by blanking the starting page under tools/options, it is ok now.

Soluție aleasă

FINALLY : The answer is in  : 'about:config' search and delete.

Citește acest răspuns în context 👍 4

Toate răspunsurile (4)

finitarry
finitarry
more options

https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware

marioz988
marioz988 Deținătorul întrebării
more options

My problem is clearly explained... the answer is too general and is based on generalities given by Firefox. the support was not helpfull at all.!

marioz988
marioz988 Deținătorul întrebării
more options

Soluție aleasă

FINALLY : The answer is in  : 'about:config' search and delete.

marioz988
marioz988 Deținătorul întrebării
more options

IMPORTANT


All those : Malwarebytes' Anti-Malware SuperAntispyware Portable Scanner wont eliminate the problem. In fact they quarantine files only and if you uninstall them the problem goes back.. The public here is misdirected to say the least..