This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

I have more that one file for Mozilla in Windows Explorer. Can I delete the one with the older file dates?

  • 5 răspunsuri
  • 3 au această problemă
  • 1 vizualizare
  • Ultimul răspuns de SPSHLED74

more options

My current version is 14.0.1 and show as Mozilla in Windows Explorer. File dates are current. The second file in Windows Explorer is listed as Mozilla(2) and has files from 2010. The Windows add or remove programs page only shows one installation. Can I safely delete the Mozilla(2) file from Widows Explorer?

My operating system is Windows XP-SP3.

My current version is 14.0.1 and show as Mozilla in Windows Explorer. File dates are current. The second file in Windows Explorer is listed as Mozilla(2) and has files from 2010. The Windows add or remove programs page only shows one installation. Can I safely delete the Mozilla(2) file from Widows Explorer? My operating system is Windows XP-SP3.

Soluție aleasă

In that case, I would try to rename the Mozilla(2) and make sure everything works. If it does, you can delete it.

Citește acest răspuns în context 👍 2

Toate răspunsurile (5)

more options

Mozilla(2) is not a default installations folder, so most likely sometime in the past, someone installed Firefox (or another mozilla product) and changed the directory to Mozilla(2). I'd try renaming it to something like mozilla(2)old, test and make sure everything works, and if it does, delete it.

more options

Where do you see those numbered Mozilla folders or do you mean that you've downloaded more than one copy of a Firefox installer?

Can you attach a screenshot?

Use a compressed image type like PNG or JPG to save the screenshot.

more options

Two attached screen shots show the two Mozilla files in Windows Explorer. Mozilla(2) has the older dated files.

more options

Soluție aleasă

In that case, I would try to rename the Mozilla(2) and make sure everything works. If it does, you can delete it.

more options

I renamed Mozilla Firefox(2) and the browser is working. I will delete the (2) file. Thanks for the help.