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How do I correct pages flashing and going black when i scroll even though I have reinstalled?

  • 2 răspunsuri
  • 1 are această problemă
  • 1 vizualizare
  • Ultimul răspuns de clayhelen

clayhelen
clayhelen
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Frequently but not always areas of the Firefox window turn black. This includes menus and data entry fields. Sometimes a page opens OK but goes black as soon as I begin to scroll using the mouse or the scroll bar. At random positions in the scroll the page reappears but the problem persists. If I run Firefox in SAFE mode, the problem goes away. I have tried uninstalling and reinstalling Firefox with no success. I have also tried disabling plugins without success. Also, I have used the "reset Firefox" option without success.

Frequently but not always areas of the Firefox window turn black. This includes menus and data entry fields. Sometimes a page opens OK but goes black as soon as I begin to scroll using the mouse or the scroll bar. At random positions in the scroll the page reappears but the problem persists. If I run Firefox in SAFE mode, the problem goes away. I have tried uninstalling and reinstalling Firefox with no success. I have also tried disabling plugins without success. Also, I have used the "reset Firefox" option without success.

Soluție aleasă

Try to disable hardware acceleration in Firefox.

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Toate răspunsurile (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Soluție aleasă

Try to disable hardware acceleration in Firefox.

clayhelen
clayhelen Deținătorul întrebării
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COR-EL Thanks for your help! Disabling hardware acceleration improved but did not solve the problem. Also disabling WebGL seems to have corrected the problem.