This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

How do I restore System Restore?

  • 4 răspunsuri
  • 3 au această problemă
  • 2 vizualizări
  • Ultimul răspuns de AliceWyman

skipH
skipH
more options

How do I restore System Restore? I am running Firefox 17.0 on Windows XP SP3.

How do I restore System Restore? I am running Firefox 17.0 on Windows XP SP3.

Toate răspunsurile (4)

AliceWyman
AliceWyman
  • Moderator
more options

I don't understand the question. Could you explain it better?

If you are asking about Windows System Restore described in this Microsoft support article that's something that's not covered on this forum.

If you are asking about the Firefox Reset feature, see Refresh Firefox - reset add-ons and settings

skipH
skipH Deținătorul întrebării
more options

The pop-up asking if I wanted to upgrade to FF 17.0 had a link to a warning that it might disable System Restore. I clicked “No” for the update not wanting to lose System Restore but 17.0 somehow loaded anyway. Since Mozilla techs knew that 17.0 could cause System Restore problems, I am hoping they will know how to fix them.

AliceWyman
AliceWyman
  • Moderator
more options

Firefox updates don't disable Windows System Restore but it's possible that one of your add-ons might be disabled after an update. See Re-enable add-ons that were disabled when updating Firefox

It might help if you could tell us which extensions you have added to Firefox, since one of those might not be compatible with Firefox 18. A list of installed extensions and other troubleshooting information can be copied to this thread as follows:

  • Click the Firefox button at the top left, then click the Help menu and select Troubleshooting information from the submenu. If you don't have a Firefox button, click the Help menu at the top and select Troubleshooting information from the menu.

Now, a new tab containing your troubleshooting information should open.

  • At the top of the page, you should see a button that says "Copy all to clipboard. Click it.
  • Now, go back to your forum post and click inside the reply box. Press Ctrl+V to paste all the information you copied into the forum post.

If you need further information about the Troubleshooting information page, please read the article Use the Troubleshooting Information page to help fix Firefox issues.

Thanks in advance for your help!

AliceWyman
AliceWyman
  • Moderator
more options

P.S. Firefox 18 is the latest version of Firefox. To stay safe online, you should update to Firefox 18. See Update Firefox to the latest release for detsiled detailed information about the update process, including screenshots.

Modificat în de AliceWyman