This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

Adobe Reader not working right.

  • 4 răspunsuri
  • 93 au această problemă
  • 40 de vizualizări
  • Ultimul răspuns de AliceWyman

msbraun6
msbraun6
more options

Pdf forms in Adobe Reader are looking different than they used to. I also keep getting a message at the top which says "This pdf document might not be displayed correctly." But the biggest problem in documents that I was able to fill in information online previously are not working. In particular the tax form 941 which I need to send in!!! Help!

This is in Adobe Reader X.

Pdf forms in Adobe Reader are looking different than they used to. I also keep getting a message at the top which says "This pdf document might not be displayed correctly." But the biggest problem in documents that I was able to fill in information online previously are not working. In particular the tax form 941 which I need to send in!!! Help! This is in Adobe Reader X.

Toate răspunsurile (4)

iamjayakumars
iamjayakumars
more options

Type about:addons in URL

Goto plugin disable Adobe reader and try it..


Modificat în de iamjayakumars

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

It looks that you are currently using the build-in Firefox PDF reader and that build-in PDF reader can't be used to fill a PDF form, so you will have to make sure that the Adobe Reader is installed properly.

You can try to disable this PDFjs reader and set the pdfjs.disabled to true on the about:config page.

I'm not seeing the Abode Reader plugin in your system details list.

Is that plugin disabled (Tools > Add-ons > Plugins) ?

Try to delete the pluginreg.dat file in the Firefox Profile Folder and maybe addons.sqlite as well to reset the plugin registry databases.

Note that you are currently running a Firefox 19 beta version, no you may need to create a new profile or try the current Firefox 18.0.2 release.

msbraun6
msbraun6 Deținătorul întrebării
more options

I checked the plugins and updated them. I reinstalled Firefox so that it is 18.0.1. Now when I go to any online pdf link, it won't even open. It instead directs me to save the file.

I am just a normal person trying to use the computer and do not know what is going on. thanks.

AliceWyman
AliceWyman
  • Moderator
more options

See if one of these articles will help:

... in particular, the PDF files are downloaded section.

See also: