This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

What is snap.do and how did it get on my computer? Each time i go to firefox it show up.

  • 3 răspunsuri
  • 43 au această problemă
  • 1 vizualizare
  • Ultimul răspuns de glennpenne

mosesb44
mosesb44
more options

I do not have any more information. I do not know how snap.do got on my computer nor do I know how to get rid of it. I cannot get firefox to run because I cannot get rid of snap.do.


Edited by a moderator due to language. See the Rules & Guidelines .

I do not have any more information. I do not know how snap.do got on my computer nor do I know how to get rid of it. I cannot get firefox to run because I cannot get rid of snap.do. ''Edited by a moderator due to language. See the [http://support.mozilla.com/kb/Forum+and+chat+rules+and+guidelines Rules & Guidelines] .''

Modificat în de the-edmeister

Toate răspunsurile (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

See:

Giedrius_M
Giedrius_M
more options

1. Reset Firefox preferences to troubleshoot and fix problems Reset Firefox completely - you might loose useful information 2. Enter “about:config” in url bar. This will open settings page Type “Keyword.url” in the search box. Right click it & reset it. Type “browser.search.defaultengine” in the search box. Right click it & reset it. Type “browser.search.selectedengine” in the search box. Right click it & reset it. Search for ‘browser.newtab.url’. Right-click and reset. This will make sure that the search page won’t launch on each new tab. This is for firefox. 3 option is to scan with anti-malware programs like Adwcleaner orother programs . This would fix the infection in other browsers too.

glennpenne
glennpenne
more options

Snapdo is a Web app. You must have downloaded it when you installed another program. It happens all the time – freeware often comes bundled with other programs. Don’t worry – You can easily uninstall it.

Follow the instructions found on their website: http://www.snapdoapp.com/faq/SnapDo/FAQ.aspx?lang=en