Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

Tested Media player and it says "not working" shows on Add in's and enabled

  • 1 răspuns
  • 3 au această problemă
  • 1 vizualizare
  • Ultimul răspuns de cor-el

Mywebinfo
Mywebinfo
more options

Have appropriate add-on's to play MWV and downloads will not play. Checked and have add-ons correct. When I test with Foxfire test:Testing the plugin

The following link is to a test page that requires the Windows Media Player plugin. If the player loads and plays, then the plugin is installed correctly: 

   Windows Media test

If says not working???

Have appropriate add-on's to play MWV and downloads will not play. Checked and have add-ons correct. When I test with Foxfire test:Testing the plugin The following link is to a test page that requires the Windows Media Player plugin. If the player loads and plays, then the plugin is installed correctly: Windows Media test If says not working???

Toate răspunsurile (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Try to disable the older Npdsplay.dll WMP plugin (Tools > Add-ons > Plugins)

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe mode start window or otherwise make changes.