Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

New Firefox has installed all bookmarks from a saved html except the toolbar ones (which are the ones I need).

  • 2 răspunsuri
  • 2 au această problemă
  • 4 vizualizări
  • Ultimul răspuns de Posho

more options

I saved my bookmarks in an html file before creating a new profile (Firefox was freezing and crashing and all sorts).

I made a new profile and imported the html file, and all the bookmarks were imported EXCEPT the toolbar ones, which are the only ones I really need.

When I look in the html file I see the toolbar bookmarks are missing - I don't know why it did not save them with the rest (do you?)

How can I restore the toolbar bookmarks.

I saved my bookmarks in an html file before creating a new profile (Firefox was freezing and crashing and all sorts). I made a new profile and imported the html file, and all the bookmarks were imported EXCEPT the toolbar ones, which are the only ones I really need. When I look in the html file I see the toolbar bookmarks are missing - I don't know why it did not save them with the rest (do you?) How can I restore the toolbar bookmarks.

Toate răspunsurile (2)

more options

Further info:

Although the toolbar list is empty, and there are no bookmarks on the toolbar this just happened.

I went to a website that I use a lot, and began to make a new toolbar bookmark for it. To my surprise, firefox offered the abbreviation that I always use - so it DOES know about this bookmark...

but if it does, why does it not show it? And how had I restore the bookmarks?

(PS I had the devil's own job registering for this forum. It would not recognise my old account details, so I rest my password - many times. Even when I got the message that the reset had been successful, and typed in the reset password I had only seconds before created it was rejected. I had to make a new account with another email address to get here. This is not great, obviously... could it also be part of the problem?)

more options

And again - I now SAVED that bookmark which firefox found...

but it has not appeared in the toolbar menu, or on the toolbar itself.

What can be happening?

Thanks