This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

Downloaded files from Firefox, opens temporary file instead of the new downloaded file?

  • 1 răspuns
  • 1 are această problemă
  • 11 vizualizări
  • Ultimul răspuns de iamjayakumars

more options

I have downloaded the same (but updated over time) file from dropbox many time. But when i try to download the updated version, Ecxel opens a temporary file. I know this, because i'm sure the file has been updated since last download, and when i download the file in another browser, i shows the file, with the new changes.

Only Firefox seems to have the problem. How do i force Firefox to use the new download, and not a temporary file?

Firefox is fully updated, and running on Windows 7 64 bit.

I have downloaded the same (but updated over time) file from dropbox many time. But when i try to download the updated version, Ecxel opens a temporary file. I know this, because i'm sure the file has been updated since last download, and when i download the file in another browser, i shows the file, with the new changes. Only Firefox seems to have the problem. How do i force Firefox to use the new download, and not a temporary file? Firefox is fully updated, and running on Windows 7 64 bit.

Toate răspunsurile (1)

more options

Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.