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Installing URL in upper navigation bar does not send me to site!

  • 2 răspunsuri
  • 1 are această problemă
  • 3 vizualizări
  • Ultimul răspuns de cor-el

kansei
kansei
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Hi,

After placing URL in upper navigation bar and clicking search nothing happens!

I know I need to to add or delete a program to have this function correctly, but I do not remember?

Thank you!

kansei

Hi, After placing URL in upper navigation bar and clicking search nothing happens! I know I need to to add or delete a program to have this function correctly, but I do not remember? Thank you! kansei

Toate răspunsurile (2)

Amit Kumar Thakur
Amit Kumar Thakur
  • Locale Leader
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Hello,

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:

  1. Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the Clear now button.

Further information can be found in the Clear your cache, history and other personal information in Firefox article.

Did this fix your problems? Please report back to us!

Thank you.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window or otherwise make changes.