This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

I can never update firefox because i can never connect to the download server. As a result, I've had to stop using firefox.

  • 1 răspuns
  • 6 au această problemă
  • 1 vizualizare
  • Ultimul răspuns de cor-el

more options

When I try to update firefox, I get a window that says "connecting to the download server" forever.

When I try to update firefox, I get a window that says "connecting to the download server" forever.

Toate răspunsurile (1)

more options

If there are problems with updating or with the permanently then best is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the disk image (dmg) file to the desktop

Your personal data is stored elsewhere in the Firefox profile folder, so you won't lose your bookmarks and other personal data when you uninstall and (re)install Firefox.