This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

How do I actually get SUPPORT???

  • 2 răspunsuri
  • 2 au această problemă
  • 1 vizualizare
  • Ultimul răspuns de cor-el

more options

How do I get a reply to my question? The customize button in and tool layout button are disabled. help

How do I get a reply to my question? The customize button in and tool layout button are disabled. help

Toate răspunsurile (2)

more options

Hello,

This is the only question you have made, at SUMO you get.

  • Forum Support
  • Knowlege Base Articles (which should help you with most simple problems)

What is your question?

more options

You can check for problems caused by a corrupted localstore.rdf file.

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window or otherwise make changes.