This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

Firefox will not print correctly. When printing from Firefox it looks like it thinks the paper size is a 3 x 5.

  • 2 răspunsuri
  • 5 au această problemă
  • 10 vizualizări
  • Ultimul răspuns de JanLV

more options

I tried re-installing Firefox 23.0.1. It printed fine for about 4 times and then it went back to the same problem. In order to get everything to print out I need to scale to "shrink to fit" but then it is so small I can't read it. I switched to Internet Explorer and everything prints fine. I have a Brother MFC9325CW printer. I have a PC with Windows XP

I tried re-installing Firefox 23.0.1. It printed fine for about 4 times and then it went back to the same problem. In order to get everything to print out I need to scale to "shrink to fit" but then it is so small I can't read it. I switched to Internet Explorer and everything prints fine. I have a Brother MFC9325CW printer. I have a PC with Windows XP

Soluție aleasă

Thank you for your suggestions. I have tried all of the "Fix printing problems in Firefox", however they did not work. Strangely enough, shortly after I posted my questions Firefox had an update which I installed. Ever since then it has been printing correctly. I am hopeful that the update corrected the printing problem.

Citește acest răspuns în context 👍 0

Toate răspunsurile (2)

more options

Have you tried all explained in the Fix printing problems in Firefox or reset printer margins.

  1. In order to check the margins, we need to go to File > Page Setup.
  2. Once this is done, switch to the Margins & Header/Footer tab.
  3. Check what's set there under Margins.

The following are the default values for Margins:

Right: 12.7

Top: 12.7

Left: 12.7

Bottom: 12.7

Check these values accordingly and change them if necessary.

more options

Soluție aleasă

Thank you for your suggestions. I have tried all of the "Fix printing problems in Firefox", however they did not work. Strangely enough, shortly after I posted my questions Firefox had an update which I installed. Ever since then it has been printing correctly. I am hopeful that the update corrected the printing problem.