This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

does emptying cache delete games stats?

  • 2 răspunsuri
  • 2 au această problemă
  • 1 vizualizare
  • Ultimul răspuns de cor-el

more options

This may sound like a stupid question but here goes: On Firefox I am no longer able to load the game Words With Friends on Facebook, but I can load it on Chrome with no problem. One of the trouble-shooting points was to empty the browser cache. I'm hesitant to do that. I have several online games I play which keeps track of my progress. If I empty the cache, will all those stats be deleted? I really would rather not start from levels 1 again.

This may sound like a stupid question but here goes: On Firefox I am no longer able to load the game Words With Friends on Facebook, but I can load it on Chrome with no problem. One of the trouble-shooting points was to empty the browser cache. I'm hesitant to do that. I have several online games I play which keeps track of my progress. If I empty the cache, will all those stats be deleted? I really would rather not start from levels 1 again.

Soluție aleasă

Unfortunately, in most cases it does.
Some programs have a smart cache filter for clearing cache. This will keep important cookies. This doesn't work for all game though.

Citește acest răspuns în context 👍 2

Toate răspunsurile (2)

more options

Soluție aleasă

Unfortunately, in most cases it does.
Some programs have a smart cache filter for clearing cache. This will keep important cookies. This doesn't work for all game though.

more options

If you use extensions (Firefox/Tools > Add-ons > Extensions) that can block content (e.g. Adblock Plus, NoScript, Flash Block, Ghostery) then make sure that such extensions aren't blocking content.

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.