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When I logged on to Firefox I noticed that today and tomorrow aniweather is missing from its spot next to Help. What has happened to it was missing from

  • 10 răspunsuri
  • 13 au această problemă
  • 9 vizualizări
  • Ultimul răspuns de lesley167

jbg5774
jbg5774
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Aniweather is missing from the tool bar that has File Edit View History Bookmarks Tools Help. What happened to it? How do I retrieve it? Have I been compromised?

Thank you...jbg

Aniweather is missing from the tool bar that has File Edit View History Bookmarks Tools Help. What happened to it? How do I retrieve it? Have I been compromised? Thank you...jbg

Toate răspunsurile (10)

Wesley Branton
Wesley Branton
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Does this add-on still appear in the add-on manager?

If not, please redownload it from here.

Wesley Branton
Wesley Branton
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If the add-on still appears in the add-on manager, please try the following:

  1. Right click on an empty area in the tab bar
  2. Select Customize.. from the drop-down
  3. Drag and drop the AniWeather item to a spot on a Firefox toolbar
  4. Click Ok

Please report back soon.

lesley167
lesley167
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I too have the same problem but I am unable to drag the icon to the toolbar!

the-edmeister
the-edmeister
  • Moderator
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See if anything here helps:
http://www.aniweather.com/troubleshooting.html

AniWeather is configured from a webpage, not from within Firefox.

Problem: How can I launch the configuration page?
Solutions: AniWeather uses a web based configuration system for enhanced user experience and timely update. In order to launch the configuration page: 

   1. Firefox: From menu "Tools/Add-ons/Extensions/AniWeather/Options".
   2. In both Firefox and Chrome: after you launch the 5-day animation report, there is a "Setting" button on the left-bottom corner of the animation screen. Click the button to navigate to the configuration page.
lesley167
lesley167
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I can open the options preferences but am unable to launch the 5 day report!

the-edmeister
the-edmeister
  • Moderator
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In that case contact AniWeather support for further help with their extension.

lesley167
lesley167
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I would if I could!! I have already tried to send an email but it was returned as undeliverable!!! any ideas how to contact them?

thanks

the-edmeister
the-edmeister
  • Moderator
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Did you try the email address on that Q&A page?
contact AT aniweather.com

Beyond that I don't know how to contact them. Based upon recent user reviews of that extension - https://addons.mozilla.org/en-US/firefox/addon/aniweather/reviews/ - looks like it's been broken since Firefox 23, like almost 12 weeks now.

Wesley Branton
Wesley Branton
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@lesley

I have contacted the AniWeather support email. It was successful with sending. I will post all updates below.

lesley167
lesley167
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Just got a reply copied below

Thanks for reporting this issue. This is due to a recent Firefox upgrade. Our team is working on this and will release a new version to fix this compatibility issue asap.

Best regards, The Aniweather Team

hopefully they will sort it out for us!!