This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

Getting cycle prohibited. Unable to access e-mail. "Proxy settings?

  • 2 răspunsuri
  • 91 au această problemă
  • 7 vizualizări
  • Ultimul răspuns de thomasb

thomasb
thomasb
more options

I am unable to access my Yahoo e-mail and am getting the following message: "Cycle Prohibited Description: Could not process your request for the document because it would cause an HTTP proxy cycle. Please check the URL and your browser's proxy settings."

Thank you,

Thomas Burchfield

I am unable to access my Yahoo e-mail and am getting the following message: "Cycle Prohibited Description: Could not process your request for the document because it would cause an HTTP proxy cycle. Please check the URL and your browser's proxy settings." Thank you, Thomas Burchfield

Soluție aleasă

No response. I "re-bookmarked" the e-mail page and that seems to work.

Citește acest răspuns în context 👍 11

Toate răspunsurile (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

If you use a bookmark to reach the page then try to navigate to the page via the main Yahoo home page or log in page.

Clear the cache and cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"
thomasb
thomasb Deținătorul întrebării
more options

Soluție aleasă

No response. I "re-bookmarked" the e-mail page and that seems to work.