This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

cannot open attachments with my firefox. my wife can with IE

  • 2 răspunsuri
  • 5 au această problemă
  • 1 vizualizare
  • Ultimul răspuns de jrhjmh

jrhjmh
jrhjmh
more options

with firefox I cannot open attachments in my emails. I have been forwarding these emails to my wife's email. She is using internet explorer by yahoo through AT&t and then I have no trouble opening them on her email.

with firefox I cannot open attachments in my emails. I have been forwarding these emails to my wife's email. She is using internet explorer by yahoo through AT&t and then I have no trouble opening them on her email.

Soluție aleasă

hello jrhjmh, are you a yahoo mail user and does it work when you access yahoo mail through this link?: https://mail.yahoo.com/

reference: https://support.mozilla.org/en-US/questions/971042

I'm not sure as to what exactly is going on, but it looks like yahoo has changed something on their side that makes certain old urls/servers dysfunctional (you may be currently using those because you've bookmarked them before or through your history) - at least quite a number of other users have reported that...
so using the generic address https://mail.yahoo.com/ as a bookmark should lead you to the current & working url.

Citește acest răspuns în context 👍 3

Toate răspunsurile (2)

philipp
philipp
  • Moderator
more options

Soluție aleasă

hello jrhjmh, are you a yahoo mail user and does it work when you access yahoo mail through this link?: https://mail.yahoo.com/

reference: https://support.mozilla.org/en-US/questions/971042

I'm not sure as to what exactly is going on, but it looks like yahoo has changed something on their side that makes certain old urls/servers dysfunctional (you may be currently using those because you've bookmarked them before or through your history) - at least quite a number of other users have reported that...
so using the generic address https://mail.yahoo.com/ as a bookmark should lead you to the current & working url.

jrhjmh
jrhjmh Deținătorul întrebării
more options

Thank you, I'll contact AT&T about the yahoo problem. But now I can at least get my email attachments on firefox.