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I use FireFTP to upload files. This past week the profilesuddenly stopped connecting. Ideas?

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I manage two Websites and use FireFTP to upload files for both of them due to FireFTP's ease of use. I've never had a problem connecting before last week. The files on the host (my computer) show, but there is no response when I click on the "Connect" button. These were already established profiles and have worked before, and I have made no changes. I've tried to make the connection fairly frequently over the past week (this has been going on for a full week now), and tried a few minutes ago to confirm there was still a problem. There is. Did I have only a limited time to use FireFTP? If so, I don't recall being advised of that when I downloaded and installed it. I'd gladly pay a nominal fee just to not have to learn another FTP app, although there are many free FTP apps available on the Internet. Further, Firefox itself is not working -- I can not see any Webpages using Firefox, although in using IE or Chrome, the Webpages I seek come up. In fact, I had to find your Website and fill out this support ticket via IE. What is going on with Firefox and FireFTP? Thx.

I manage two Websites and use FireFTP to upload files for both of them due to FireFTP's ease of use. I've never had a problem connecting before last week. The files on the host (my computer) show, but there is no response when I click on the "Connect" button. These were already established profiles and have worked before, and I have made no changes. I've tried to make the connection fairly frequently over the past week (this has been going on for a full week now), and tried a few minutes ago to confirm there was still a problem. There is. Did I have only a limited time to use FireFTP? If so, I don't recall being advised of that when I downloaded and installed it. I'd gladly pay a nominal fee just to not have to learn another FTP app, although there are many free FTP apps available on the Internet. Further, Firefox itself is not working -- I can not see any Webpages using Firefox, although in using IE or Chrome, the Webpages I seek come up. In fact, I had to find your Website and fill out this support ticket via IE. What is going on with Firefox and FireFTP? Thx.

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The second selection, "Firefox can't load Websites but other browsers can," had a good explanation about what may have caused the problem, but the "Firefox connection" tips didn't work, nor did Microsoft's explanation of what to do in Windows Action Center. I am not running a personal firewall or proxy server. I think these tips were possibly for Windows 7, and I am running Windows 8. What did work in the control panel was the selection for Windows Firewalls in the line below the Action Center. I clicked on "Public" (only "Private" was clicked) in the settings line for Firefox, and this fixed my "unable to connect via FireFTP" problem. Thanks for your quick reply.

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If Firefox won't connect, as well as FireFTP not connecting, the most common reason would be a firewall block after the update. That and other reasons are discussed in the following support articles:

Anything there help?

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Soluție aleasă

The second selection, "Firefox can't load Websites but other browsers can," had a good explanation about what may have caused the problem, but the "Firefox connection" tips didn't work, nor did Microsoft's explanation of what to do in Windows Action Center. I am not running a personal firewall or proxy server. I think these tips were possibly for Windows 7, and I am running Windows 8. What did work in the control panel was the selection for Windows Firewalls in the line below the Action Center. I clicked on "Public" (only "Private" was clicked) in the settings line for Firefox, and this fixed my "unable to connect via FireFTP" problem. Thanks for your quick reply.