This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

Firefox 27 refuses to connect to pingable websites

  • 7 răspunsuri
  • 14 au această problemă
  • 1 vizualizare
  • Ultimul răspuns de SirSimeon2003

more options

Firefox freezes when trying to connect to some (but not all) websites. Some websites will only connect after long (>2 minutes) delays. Some will immediately connect, or not connect at (same website) and Firefox freezes. Running FF27 on Win7. FF27 was an upgrade, rather than a reinstall (should matter, but ...). FireFox must be manually stopped via Windows Task Manager. Real crash.

Firefox freezes when trying to connect to some (but not all) websites. Some websites will only connect after long (>2 minutes) delays. Some will immediately connect, or not connect at (same website) and Firefox freezes. Running FF27 on Win7. FF27 was an upgrade, rather than a reinstall (should matter, but ...). FireFox must be manually stopped via Windows Task Manager. Real crash.

Toate răspunsurile (7)

more options

Same here

Firefox has been refusing to connect on Google, Yahoo, Youtube, Facebook, etc

more options

Do a malware check with some malware scanning programs on the Windows computer.
Please scan with all programs because each program detects different malware.
All these programs have free versions.

Make sure that you update each program to get the latest version of their databases before doing a scan.

You can also do a check for a rootkit infection with TDSSKiller.

See also:

more options

This began immediately after a Firefox update (27 to 27.0.1) and does not occur with any other browser

more options

Upgraded from 27.0.1 when the problem started. I can use other browsers with no problems, though I would MUCH prefer FF. Freeze often occurs when a second (or third) tab is open. However, I can access the http://support.mozilla.org site without problems.

more options

That is, upgraded TO 27.0.1

more options

Google is the main site Firefox is hanging up on most often on my end

No problems with IE, Chrome, Safari

more options

Yep

24/7 Firefox 27.0.1 hangs up on Google