This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

i am unable to store my username & password for email accounts.

  • 1 răspuns
  • 1 are această problemă
  • 1 vizualizare
  • Ultimul răspuns de philipp

more options

this article was not able to help me:

https://support.mozilla.org/en-US/kb/usernames-and-passwords-are-not-saved#firefox:win7:fx27

i tried the password manager settings, but did not see a list of sites in the exceptions list! the "always use private browsing feature" is not checked off in my privacy settings! the "clear history when firefox closes" feature is not checked off in my privacy settings! i do not have password manager software embedded in my antivirus software! the "remember password" prompt does not always operate!!! i do not always see this when attempting to log into my email accounts, especially if entering a new email address!!

any assistance you provide would be appreciated.

this article was not able to help me: https://support.mozilla.org/en-US/kb/usernames-and-passwords-are-not-saved#firefox:win7:fx27 i tried the password manager settings, but did not see a list of sites in the exceptions list! the "always use private browsing feature" is not checked off in my privacy settings! the "clear history when firefox closes" feature is not checked off in my privacy settings! i do not have password manager software embedded in my antivirus software! the "remember password" prompt does not always operate!!! i do not always see this when attempting to log into my email accounts, especially if entering a new email address!! any assistance you provide would be appreciated.

Toate răspunsurile (1)

more options

hello, websites can specify if browsers should be able to save username/passwords (through the autocomplete="off" attribute in the login form in the html source code) - this is often the case when a higher level of security is presumably required by those sites.

you can either install an addon or use a bookmarklet to circumvent this restriction.