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Firefox crashes when laptop is connected to eID reader
I try to use my eID. I have installed the eID add on. Since I did this, every time I open Firefox. I get a crash report. When I remove my eID out of the card reader, I can open Firefox.
Crash reports already send to your support.
Thanks for feedback.
Toate răspunsurile (3)
Hi,
We don't get the crash reports here. This is a community-powered website. Crash reports get submitted to crash-stats.mozilla.org.
You can pull up your reports manually and give them to us so we can see what's wrong.
- Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
- Copy the 5 most recent Report IDs that start with bp- and paste them into your response here.
this is the last one:
Firefox 28.0 Crash Report [@ libbeidcardlayer.4.0.6.dylib@0x947d ]
Search Mozilla Support for Help
ID: d599e86b-707f-465a-bca1-e0af42140414
Signature: libbeidcardlayer.4.0.6.dylib@0x947d
Details Metadata Modules Raw Dump Extensions
Signature libbeidcardlayer.4.0.6.dylib@0x947d More Reports Search UUID d599e86b-707f-465a-bca1-e0af42140414 Date Processed 2014-04-14 14:11:36.180770 Uptime 2 Last Crash 6 seconds before submission Install Age 1309668 since version was first installed. Install Time 2014-03-30 10:23:38 Product Firefox Version 28.0 Build ID 20140314220517 Release Channel release OS Mac OS X OS Version 10.9.1 13B3116 Build Architecture amd64 Build Architecture Info family 6 model 69 stepping 1 | 4 Crash Reason EXC_BAD_INSTRUCTION / 0x0000000c Crash Address 0x10828c47d User Comments Processor Notes sp-processor02_phx1_mozilla_com.11406:2012; HybridCrashProcessor EMCheckCompatibility
True
Winsock LSP
Adapter Vendor ID
Adapter Device ID
Bugzilla - Report this bug in Firefox Core Plugins Toolkit Related Bugs
Crashing Thread Frame Module Signature Source 0 libbeidcardlayer.4.0.6.dylib libbeidcardlayer.4.0.6.dylib@0x947d 1 libbeidcardlayer.4.0.6.dylib libbeidcardlayer.4.0.6.dylib@0x96a4 2 libdyld.dylib libdyld.dylib@0x131d 3 libc++abi.dylib libc++abi.dylib@0x23a00 4 libc++abi.dylib libc++abi.dylib@0x23a0f 5 libbeidcardlayer.4.0.6.dylib libbeidcardlayer.4.0.6.dylib@0xa336 6 libbeidcardlayer.4.0.6.dylib libbeidcardlayer.4.0.6.dylib@0xa42c 7 libbeidcardlayer.4.0.6.dylib libbeidcardlayer.4.0.6.dylib@0x174df 8 libbeidcardlayer.4.0.6.dylib libbeidcardlayer.4.0.6.dylib@0x197df 9 libbeidpkcs11.dylib libbeidpkcs11.dylib@0x631c 10 libbeidpkcs11.dylib libbeidpkcs11.dylib@0x7c54 11 libnss3.dylib PK11_InitToken 12 libbeidcardlayer.4.0.6.dylib libbeidcardlayer.4.0.6.dylib@0x9d4b 13 libsystem_pthread.dylib libsystem_pthread.dylib@0x44a9 14 libsystem_pthread.dylib libsystem_pthread.dylib@0x48f3 15 libnss3.dylib PK11_MakeString 16 libnss3.dylib PK11_InitSlot 17 libmozglue.dylib double_conversion::DoubleToStringConverter::DoubleToAscii(double, double_conversion::DoubleToStringConverter::DtoaMode, int, char*, int, bool*, int*, int*) mfbt/double-conversion/double-conversion.cc 18 @0x7fff5fbfd680 19 libnss3.dylib secmod_LoadPKCS11Module 20 libnss3.dylib SECMOD_LoadModule 21 libnss3.dylib SECMOD_LoadModule 22 libnss3.dylib nss_Init 23 libnss3.dylib get_hex_string.hex 24 XUL _ZZN7mozilla3gfxL34FilterNodeFromPrimitiveDescriptionERKNS0_26FilterPrimitiveDescriptionEPNS0_10DrawTargetER8nsTArrayINS_6RefPtrINS0_10FilterNodeEEEERS6_INS0_12IntRectTypedINS0_12UnknownUnitsEEEERS6_INS7_INS0_13SourceSurfaceEEEEE4type 25 XUL nsPlainTextSerializer::DoOpenContainer(nsIAtom*)::bulletCharArray 26 libnss3.dylib NSS_Initialize 27 libnss3.dylib sqlite3VXPrintf.zOrd 28 libnss3.dylib sqlite3VXPrintf.zOrd 29 libnss3.dylib sqlite3VXPrintf.zOrd 30 XUL nsNSSComponent::InitializeNSS() security/manager/ssl/src/nsNSSComponent.cpp 31 XUL nsNSSComponent::Init() security/manager/ssl/src/nsNSSComponent.cpp 32 XUL nsNSSComponentConstructor security/manager/ssl/src/nsNSSModule.cpp 33 XUL nsComponentManagerImpl::GetServiceByContractID(char const*, nsID const&, void**) xpcom/components/nsComponentManager.cpp 34 XUL nsGetServiceByContractID::operator()(nsID const&, void**) const xpcom/glue/nsComponentManagerUtils.cpp 35 XUL nsCOMPtr_base::assign_from_gs_contractid(nsGetServiceByContractID, nsID const&) xpcom/glue/nsCOMPtr.cpp 36 XUL EnsureNSSInitialized(EnsureNSSOperator) obj-firefox/x86_64/dist/include/nsCOMPtr.h 37 XUL nsPkcs11Constructor security/manager/ssl/src/nsNSSModule.cpp 38 XUL nsComponentManagerImpl::CreateInstance(nsID const&, nsISupports*, nsID const&, void**) xpcom/components/nsComponentManager.cpp 39 XUL nsComponentManagerImpl::GetService(nsID const&, nsID const&, void**) xpcom/components/nsComponentManager.cpp 40 XUL nsJSCID::GetService(JS::Value const&, JSContext*, unsigned char, JS::Value*) js/xpconnect/src/XPCJSID.cpp 41 XUL NS_InvokeByIndex xpcom/reflect/xptcall/src/md/unix/xptcinvoke_x86_64_unix.cpp 42 XUL XPCWrappedNative::CallMethod(XPCCallContext&, XPCWrappedNative::CallMode) js/xpconnect/src/XPCWrappedNative.cpp 43 XUL XPC_WN_CallMethod(JSContext*, unsigned int, JS::Value*) js/xpconnect/src/XPCWrappedNativeJSOps.cpp 44 XUL js::Invoke(JSContext*, JS::CallArgs, js::MaybeConstruct) js/src/jscntxtinlines.h 45 XUL Interpret js/src/vm/Interpreter.cpp 46 XUL js::RunScript(JSContext*, js::RunState&) js/src/vm/Interpreter.cpp 47 XUL js::ExecuteKernel(JSContext*, JS::Handle<JSScript*>, JSObject&, JS::Value const&, js::ExecuteType, js::AbstractFramePtr, JS::Value*) js/src/vm/Interpreter.cpp 48 XUL js::Execute(JSContext*, JS::Handle<JSScript*>, JSObject&, JS::Value*) js/src/vm/Interpreter.cpp 49 XUL JS_ExecuteScript(JSContext*, JSObject*, JSScript*, JS::Value*) js/src/jsapi.cpp 50 XUL JS_ExecuteScriptVersion(JSContext*, JSObject*, JSScript*, JS::Value*, JSVersion) js/src/jsapi.cpp 51 XUL mozJSComponentLoader::ObjectForLocation(nsIFile*, nsIURI*, JSObject**, char**, bool, JS::MutableHandle<JS::Value>) js/xpconnect/loader/mozJSComponentLoader.cpp 52 XUL mozJSComponentLoader::LoadModule(mozilla::FileLocation&) js/xpconnect/loader/mozJSComponentLoader.cpp 53 XUL nsFactoryEntry::GetFactory() xpcom/components/nsComponentManager.cpp 54 XUL nsComponentManagerImpl::GetServiceByContractID(char const*, nsID const&, void**) xpcom/components/nsComponentManager.cpp 55 XUL nsGetServiceByContractID::operator()(nsID const&, void**) const xpcom/glue/nsComponentManagerUtils.cpp 56 XUL nsCOMPtr_base::assign_from_gs_contractid(nsGetServiceByContractID, nsID const&) xpcom/glue/nsCOMPtr.cpp 57 XUL NS_CreateServicesFromCategory(char const*, nsISupports*, char const*) obj-firefox/x86_64/dist/include/nsCOMPtr.h 58 XUL nsXREDirProvider::DoStartup() toolkit/xre/nsXREDirProvider.cpp 59 XUL XREMain::XRE_mainRun() toolkit/xre/nsAppRunner.cpp 60 XUL XREMain::XRE_main(int, char**, nsXREAppData const*) toolkit/xre/nsAppRunner.cpp 61 XUL XRE_main toolkit/xre/nsAppRunner.cpp 62 firefox main browser/app/nsBrowserApp.cpp 63 firefox start
There was a question EXACTLY like this earlier this month. I remember it because your crash reports matches the other user's report but the only difference was the version Firefox was on.
In case you are curious, here is the other user's crash report:
This crash is caused by the eID add-on. You should do the following:
- Update it
- Uninstall it if you don't need it
- Or contact the vendor of the card to see what they can do about this since Firefox crashes because of the add-on.
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