We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

Cant open a link from one particulare email address.

  • 1 răspuns
  • 1 are această problemă
  • 9 vizualizări
  • Ultimul răspuns de Matt

Hockeyguy01
Hockeyguy01
more options

I have one contact that I have that sends me web links for a online course that I have joined. These links are videos that he has recorded or notes that he has posted on the internet. When I click the link it says that I have an internet connection problem. if I have him send me the same link from another email address it works just fine. I hate to ask him all the time as there are a lot of emails that he sends me and to have him send from another address is a pain on his end.

Thanks mark

I have one contact that I have that sends me web links for a online course that I have joined. These links are videos that he has recorded or notes that he has posted on the internet. When I click the link it says that I have an internet connection problem. if I have him send me the same link from another email address it works just fine. I hate to ask him all the time as there are a lot of emails that he sends me and to have him send from another address is a pain on his end. Thanks mark

Toate răspunsurile (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

A different email address or a different mail composition tool on his end. it sounds like his default mail client makes a bad job of sending links and the other does not.