Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Этот сайт имеет ограниченную функциональность, пока мы проводим техническое обслуживание для улучшения его работы. Если какая-либо статья не решила вашу проблему и вы хотите задать вопрос, наше сообщество поддержки ждёт вас: @FirefoxSupport в Твиттере и /r/firefox на Reddit.

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

How do I get a word documewnt in Downloads under "Tools" to open? I can't find the original document.

  • 4 ответа
  • 1 имеет эту проблему
  • 34 просмотра
  • Последний ответ от cor-el

more options

My wife opened a word document from her e-mail but didn't save it. I see it under Tools-downloads but can't get it to open. Does anyone have a suggestion? I think she deleted the e-mail and it is not in her deleted Items nor in Word under recent...

My wife opened a word document from her e-mail but didn't save it. I see it under Tools-downloads but can't get it to open. Does anyone have a suggestion? I think she deleted the e-mail and it is not in her deleted Items nor in Word under recent...

Все ответы (4)

more options

you can open it by renaming the downloaded file.

open downloads -> open containing folder

for example your file name is "first" so rename it to "first.doc" or "first.docx" depending on the Microsoft office version

Изменено haidersajjad

more options

I tried this and it was already checked. I unchecked it, selected ok, closed the browser, re opened browser but the document still won't open.

more options

you are trying somrthing else, kindly try this please: you can open it by renaming the downloaded file.

open downloads -> open containing folder

for example your file name is "first" so rename it to "first.doc" or "first.docx" depending on the Microsoft office version

more options

The Downloads folder in the Downloads Manager only shows a list of files that you have downloaded, but this doesn't mean that the file is still stored on the hard drive.

If "Open" and "Open Containing Folder" in the right-click context menu in the Download Manager window are grayed then that means that the file is no longer in the original download location and they may have been removed by Anti-virus or cleanup software or otherwise.