We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Этот сайт имеет ограниченную функциональность, пока мы проводим техническое обслуживание для улучшения его работы. Если какая-либо статья не решила вашу проблему и вы хотите задать вопрос, наше сообщество поддержки ждёт вас: @FirefoxSupport в Твиттере и /r/firefox на Reddit.

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

My computer is NOT allowing me the option to uninstall InboxAce

  • 2 ответа
  • 1 имеет эту проблему
  • 2 просмотра
  • Последний ответ от JessiJoy

more options

A little while back I allowed a program to install InboxAce on my computer. The toolbar is now showing on Mozilla Firefox, and I believe this is the program that crashed my computer today, though Inbox Ace was not in use when my computer crashed. I have no need for this program and would like to uninstall it. However, when I go to the control panel and select "Uninstall a Program," my computer does not list this program for me to uninstall. I have also tried removing mywebsearch.com, but this also does not appear to be anywhere on my computer. Additionally, I have no plugins for this program listed either. Inbox Ace has a toolbar on the right with an option to uninstall, but that option is not working. Thanks for any help you can offer.

A little while back I allowed a program to install InboxAce on my computer. The toolbar is now showing on Mozilla Firefox, and I believe this is the program that crashed my computer today, though Inbox Ace was not in use when my computer crashed. I have no need for this program and would like to uninstall it. However, when I go to the control panel and select "Uninstall a Program," my computer does not list this program for me to uninstall. I have also tried removing mywebsearch.com, but this also does not appear to be anywhere on my computer. Additionally, I have no plugins for this program listed either. Inbox Ace has a toolbar on the right with an option to uninstall, but that option is not working. Thanks for any help you can offer.

Выбранное решение

Quick tip: when you want to remove a program which you can't find in Add / Remove Programs, do a search for remove that program or malware name

Like remove InboxAce - Google search for remove InboxAce

First result is http://malwaretips.com/blogs/inboxace-toolbar-removal/ And Malware Tips usually provides a complete set of instructions.

Прочитайте этот ответ в контексте 👍 0

Все ответы (2)

more options

Выбранное решение

Quick tip: when you want to remove a program which you can't find in Add / Remove Programs, do a search for remove that program or malware name

Like remove InboxAce - Google search for remove InboxAce

First result is http://malwaretips.com/blogs/inboxace-toolbar-removal/ And Malware Tips usually provides a complete set of instructions.

more options

Thank you for responding. I started to download the malware software and it was suggested I shut down my internet browser first. For some reason, I opened the internet browser back up before downloading the Malware software and InboxAce is now gone. I think that when I used the toolbar option to uninstall, it did uninstall but I had to close my browser for it to take effect. Yay!