We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Этот сайт имеет ограниченную функциональность, пока мы проводим техническое обслуживание для улучшения его работы. Если какая-либо статья не решила вашу проблему и вы хотите задать вопрос, наше сообщество поддержки ждёт вас: @FirefoxSupport в Твиттере и /r/firefox на Reddit.

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

How do I update an plug in when my only choices are always activate?

  • 5 ответов
  • 1 имеет эту проблему
  • 19 просмотров
  • Последний ответ от ginajo

more options

I'm trying to update an plug in. Was trying to view a video for help about my internet company and it says plug in disabled. So, I checked and it said never activate. I changed it to always activate and restarted my computer. It still says that. If I try the link to check my plugins, I have a list that come up that say unknown plug=in. It doesn't give me an option to activate, only to research? What do I do?

I'm trying to update an plug in. Was trying to view a video for help about my internet company and it says plug in disabled. So, I checked and it said never activate. I changed it to always activate and restarted my computer. It still says that. If I try the link to check my plugins, I have a list that come up that say unknown plug=in. It doesn't give me an option to activate, only to research? What do I do?

Выбранное решение

Your System Details list only shows a few plugins that have a state = 0 and thus are disabled. There aren't any media player plugins among them AFAICT.

plugin.state.java: 0
plugin.state.npauthz: 0
plugin.state.npctrl: 2
plugin.state.npdeployjava: 0
plugin.state.npfbplugin: 2
plugin.state.npgeplugin: 0
plugin.state.npgoogleupdate: 0
plugin.state.npitunes: 2
plugin.state.nplastpass: 2
plugin.state.npmotive: 2
plugin.state.npolw: 0
plugin.state.nppdf: 2
plugin.state.nppicasa: 2
plugin.state.npqtplugin: 2
plugin.state.nprpspa: 2
plugin.state.npspwrap: 2
plugin.state.npwlpg: 2 

You do not seem to have the new WMP plugin (np-mswmp.dll), so you may have to install that plugin.

Прочитайте этот ответ в контексте 👍 0

Все ответы (5)

more options

When you are on that page where the video won't play, if you click the plugin notification icon in the address bar (looks like a Lego block), does it identify the plugin the site wants to use and let you activate it?

If this page doesn't require a login, could you post a link to it for further investigation?

more options

Выбранное решение

Your System Details list only shows a few plugins that have a state = 0 and thus are disabled. There aren't any media player plugins among them AFAICT.

plugin.state.java: 0
plugin.state.npauthz: 0
plugin.state.npctrl: 2
plugin.state.npdeployjava: 0
plugin.state.npfbplugin: 2
plugin.state.npgeplugin: 0
plugin.state.npgoogleupdate: 0
plugin.state.npitunes: 2
plugin.state.nplastpass: 2
plugin.state.npmotive: 2
plugin.state.npolw: 0
plugin.state.nppdf: 2
plugin.state.nppicasa: 2
plugin.state.npqtplugin: 2
plugin.state.nprpspa: 2
plugin.state.npspwrap: 2
plugin.state.npwlpg: 2 

You do not seem to have the new WMP plugin (np-mswmp.dll), so you may have to install that plugin.

more options

No, it didn't, but I tried the website with google and google told me I needed to install a new update for Java. Now I'm working.

Kinda stinks that FF didn't tell me that:(

more options

Plugins are installed on system and not in Firefox like Extensions and Themes are as to why you can only tell Firefox to make use of it or not by activate/deactivate.

more options

cor-el thanks! I followed all your links and installed some others that were missing!