Every 6 months or so, I get an email that contains images, looks normal on the computer screen, but when printed, a whole 19inch display screen of data will be compressed to about 2 inches on an A4 page. Say, arial font size 2, need a large magnifying glass to read. The latest one on screen looks to have text in arial size 12, and the signature is a name, a company logo and usual details that go with that (contact numbers etc). I could screenshot it, but there isn't a way to attach an image to a post. And there is no way to highlight/select it and get any properties details that can be patched in. I have looked thru the tbird options seeking to adjust whatever is doing this, but I can find only one thing that might might be relevant - minimum font size. Set that to 12. Made no difference to the next printed page. The printer is an Epson NX130, and prints fine in other applications, or even tbird on other emails. I am running windows 7 home premium Sp1, patched every month, and thunderbird version 31.2.0. This problem transcends the current tbird version - has existed in many versions before this. There is nothing in a topic search that comes close to this. So, how do I fix it? That is, configure tbird to print this type of email the same way it would print any other one at normal font size. Davidk03