Этот сайт имеет ограниченную функциональность, пока мы проводим техническое обслуживание для улучшения его работы. Если какая-либо статья не решила вашу проблему и вы хотите задать вопрос, наше сообщество поддержки ждёт вас: @FirefoxSupport в Твиттере и /r/firefox на Reddit.

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

Manual update button in to 34.0 does not work

  • 5 ответов
  • 22 имеют эту проблему
  • 3 просмотра
  • Последний ответ от Wayne Mery

more options

I tried to manually update my laptop last night from 33.1.1 to 34.0. When I click on the 'Update to 34.0' button, it immediately changes to 'Restart to Update' - nothing was downloaded. I try clicking on the Restart button and nothing happens. I exit and re-start Firefox, and I'm still running 33.1.1. OS is Windows 8.1. I get the same results this morning on my desktop (Win 7).

Update - It now works on Windows 8.1, still doesn't work on Windows 7

I tried to manually update my laptop last night from 33.1.1 to 34.0. When I click on the 'Update to 34.0' button, it immediately changes to 'Restart to Update' - nothing was downloaded. I try clicking on the Restart button and nothing happens. I exit and re-start Firefox, and I'm still running 33.1.1. OS is Windows 8.1. I get the same results this morning on my desktop (Win 7). Update - It now works on Windows 8.1, still doesn't work on Windows 7

Изменено user1151009

Выбранное решение

The page for downloading "All Systems & Languages" Firefox versions will give you the Firefox 34.0.5 version that sets the default search engine to Yahoo if you are in the US timezone area. If you are in the US timezone and haven't changed the default search engine then you get switched to Yahoo! and you would have to revert this change manually yourself and set Google as the default search provider via manage (change) search engines.

Прочитайте этот ответ в контексте 👍 0

Все ответы (5)

more options
more options

Выбранное решение

The page for downloading "All Systems & Languages" Firefox versions will give you the Firefox 34.0.5 version that sets the default search engine to Yahoo if you are in the US timezone area. If you are in the US timezone and haven't changed the default search engine then you get switched to Yahoo! and you would have to revert this change manually yourself and set Google as the default search provider via manage (change) search engines.

more options

Thanks for the feedback. I already knew about the installer download, I was just looking to let the Firefox people know that there appeared to be an issue with their update. I checked my Windows 7 computer today and the update button works now. Thanks again.

more options

I'm getting the same thing (Restart button not working) trying to upgrade 34 to 35 on a Win 7 x64 desktop. Don't recall this happening going from 33 to 34. Manual shutdown/restart of Firefox leaves me in 34, with a repeated offer to update to 35.

Изменено MikeB-Cda

more options

Several users have reported this issue. Have you successfully updated to version 38, and have all your "Restart to Update"s worked since then, for example updating to 39?