Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Этот сайт имеет ограниченную функциональность, пока мы проводим техническое обслуживание для улучшения его работы. Если какая-либо статья не решила вашу проблему и вы хотите задать вопрос, наше сообщество поддержки ждёт вас: @FirefoxSupport в Твиттере и /r/firefox на Reddit.

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

New tab keeping freezing after upgrade to v35 on Ubuntu 14.10

  • 3 ответа
  • 5 имеют эту проблему
  • 2 просмотра
  • Последний ответ от FredMcD

more options

After upgrading to Firefox 35 on Ubuntu 14.10, I keep experiencing browser freeze every time when I open a new tab. The browser freezes about 30 seconds when a new tab is launched. Is there anyone encountering the same problem? and How can this problem be fixed?

After upgrading to Firefox 35 on Ubuntu 14.10, I keep experiencing browser freeze every time when I open a new tab. The browser freezes about 30 seconds when a new tab is launched. Is there anyone encountering the same problem? and How can this problem be fixed?

Все ответы (3)

more options

Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

more options

Thanks for the reply. Tried, but didn't work. The freezing is actually trigged when I type in the address bar. I have tried different trouble shooting methods, but none of them works. The browser keeps freezing. There was no problem before upgrading to version 35. Maybe there is a bug. How can I submit a bug report?

more options

You can if you want, but it would be better to try some ideas here first.

Type about:support in the address bar and press Enter. Under the main banner, press the button; Copy Text To Clipboard.. Then in the reply box at the bottom of this page, do a right click in the box and select Paste. This will show us your system details. No Personal Information Is Collected.

Please add this program to your Firefox. SUMO Troubleshooter {web link} This will provide Firefox troubleshooting data to Mozilla web sites. No personal information is listed.