Этот сайт имеет ограниченную функциональность, пока мы проводим техническое обслуживание для улучшения его работы. Если какая-либо статья не решила вашу проблему и вы хотите задать вопрос, наше сообщество поддержки ждёт вас: @FirefoxSupport в Твиттере и /r/firefox на Reddit.
Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».
Signature mozilla::IMEContentObserver::OnMouseButtonEvent(nsPresContext*, mozilla::WidgetMouseEvent*) More Reports Search
UUID bp-8db4fff7-f1ba-4e02-b614-872ab2150121
Date Processed 2015-01-21 17:17:09.976205
Uptime 4185
Last Crash 60963 seconds before submission
Install Age 424837 since version was first installed.
Install Time 2015-01-16 19:15:39
Product Firefox
Version 35.0
Build ID 20150108202552
Release Channel release
OS Windows NT
OS Version 6.1.7601 Service Pack 1
Build Architecture x86
Build Architecture Info GenuineIntel family 6 model 58 stepping 9 | 4
Crash Reason EXCEPTION_ACCESS_VIOLATION_READ
Crash Address 0x0
User Comments
App Notes
Details
Metadata
Modules
Raw Dump
Extensions
Correlations
Signature mozilla::IMEContentObserver::OnMouseButtonEvent(nsPresContext*, mozilla::WidgetMouseEvent*) More Reports Search
UUID eef95e04-bb62-491c-86d7-85bc42150121
Date Processed 2015-01-21 00:21:16.376299
Uptime 151
Last Crash 17290 seconds before submission
Install Age 363874 since version was first installed.
Install Time 2015-01-16 19:15:39
Product Firefox
Version 35.0
Build ID 20150108202552
Release Channel release
OS Windows NT
OS Version 6.1.7601 Service Pack 1
Build Architecture x86
Build Architecture Info GenuineIntel family 6 model 58 stepping 9 | 4
Crash Reason EXCEPTION_ACCESS_VIOLATION_READ
Crash Address 0x0
User Comments
App Notes
Details
Metadata
Modules
Raw Dump
Extensions
Correlations
Signature mozilla::IMEContentObserver::OnMouseButtonEvent(nsPresContext*, mozilla::WidgetMouseEvent*) More Reports Search
UUID 1b768160-355b-491a-8c66-679d72150120
Date Processed 2015-01-20 18:47:58.204313
Uptime 82
Last Crash 218 seconds before submission
Install Age 343928 since version was first installed.
Install Time 2015-01-16 19:15:39
Product Firefox
Version 35.0
Build ID 20150108202552
Release Channel release
OS Windows NT
OS Version 6.1.7601 Service Pack 1
Build Architecture x86
Build Architecture Info GenuineIntel family 6 model 58 stepping 9 | 4
Crash Reason EXCEPTION_ACCESS_VIOLATION_READ
Crash Address 0x0
User Comments
App Notes
Signature mozilla::IMEContentObserver::OnMouseButtonEvent(nsPresContext*, mozilla::WidgetMouseEvent*) More Reports Search
UUID bp-8db4fff7-f1ba-4e02-b614-872ab2150121
Date Processed 2015-01-21 17:17:09.976205
Uptime 4185
Last Crash 60963 seconds before submission
Install Age 424837 since version was first installed.
Install Time 2015-01-16 19:15:39
Product Firefox
Version 35.0
Build ID 20150108202552
Release Channel release
OS Windows NT
OS Version 6.1.7601 Service Pack 1
Build Architecture x86
Build Architecture Info GenuineIntel family 6 model 58 stepping 9 | 4
Crash Reason EXCEPTION_ACCESS_VIOLATION_READ
Crash Address 0x0
User Comments
App Notes
<!-- AdapterVendorID: 0x1002, AdapterDeviceID: 0x6778, AdapterSubsysID: 21201028, AdapterDriverVersion: 14.100.0.0
Processor Notes sp-processor06_phx1_mozilla_com.10048:2012; MozillaProcessorAlgorithm2015; skunk_classifier: reject - not a plugin hang
EMCheckCompatibility
True
Winsock LSP
MSAFD Tcpip [TCP/IPv6] : 2 : 1 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [UDP/IPv6] : 2 : 2 :
MSAFD Tcpip [RAW/IPv6] : 2 : 3 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [TCP/IP] : 2 : 1 :
MSAFD Tcpip [UDP/IP] : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [RAW/IP] : 2 : 3 :
RSVP TCPv6 Service Provider : 2 : 1 : %SystemRoot%\system32\mswsock.dll
RSVP TCP Service Provider : 2 : 1 :
RSVP UDPv6 Service Provider : 2 : 2 : %SystemRoot%\system32\mswsock.dll
RSVP UDP Service Provider : 2 : 2 :
Adapter Vendor ID
0x1002
Adapter Device ID
0x6778
Total Virtual Memory
4294836224
Available Virtual Memory
3707895808
System Memory Use Percentage
34
Available Page File
13877317632
Available Physical Memory
5611884544
-->
----------------------------------
ID: bp-eef95e04-bb62-491c-86d7-85bc42150121
Signature: mozilla::IMEContentObserver::OnMouseButtonEvent(nsPresContext*, mozilla::WidgetMouseEvent*)
Details
Metadata
Modules
Raw Dump
Extensions
Correlations
Signature mozilla::IMEContentObserver::OnMouseButtonEvent(nsPresContext*, mozilla::WidgetMouseEvent*) More Reports Search
UUID eef95e04-bb62-491c-86d7-85bc42150121
Date Processed 2015-01-21 00:21:16.376299
Uptime 151
Last Crash 17290 seconds before submission
Install Age 363874 since version was first installed.
Install Time 2015-01-16 19:15:39
Product Firefox
Version 35.0
Build ID 20150108202552
Release Channel release
OS Windows NT
OS Version 6.1.7601 Service Pack 1
Build Architecture x86
Build Architecture Info GenuineIntel family 6 model 58 stepping 9 | 4
Crash Reason EXCEPTION_ACCESS_VIOLATION_READ
Crash Address 0x0
User Comments
App Notes
<!-- AdapterVendorID: 0x1002, AdapterDeviceID: 0x6778, AdapterSubsysID: 21201028, AdapterDriverVersion: 14.100.0.0
D3D11 Layers? D3D11 Layers+
Processor Notes sp-processor06_phx1_mozilla_com.24141:2012; MozillaProcessorAlgorithm2015; skunk_classifier: reject - not a plugin hang
EMCheckCompatibility
True
Winsock LSP
MSAFD Tcpip [TCP/IPv6] : 2 : 1 :
MSAFD Tcpip [UDP/IPv6] : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [RAW/IPv6] : 2 : 3 :
MSAFD Tcpip [TCP/IP] : 2 : 1 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [UDP/IP] : 2 : 2 :
MSAFD Tcpip [RAW/IP] : 2 : 3 : %SystemRoot%\system32\mswsock.dll
RSVP TCPv6 Service Provider : 2 : 1 :
RSVP TCP Service Provider : 2 : 1 : %SystemRoot%\system32\mswsock.dll
RSVP UDPv6 Service Provider : 2 : 2 :
RSVP UDP Service Provider : 2 : 2 : %SystemRoot%\system32\mswsock.dll
Adapter Vendor ID
0x1002
Adapter Device ID
0x6778
Total Virtual Memory
4294836224
Available Virtual Memory
3828383744
System Memory Use Percentage
32
Available Page File
14239989760
Available Physical Memory
5773885440 -->
-------------------------------------------
ID: bp-1b768160-355b-491a-8c66-679d72150120
Signature: mozilla::IMEContentObserver::OnMouseButtonEvent(nsPresContext*, mozilla::WidgetMouseEvent*)
Details
Metadata
Modules
Raw Dump
Extensions
Correlations
Signature mozilla::IMEContentObserver::OnMouseButtonEvent(nsPresContext*, mozilla::WidgetMouseEvent*) More Reports Search
UUID 1b768160-355b-491a-8c66-679d72150120
Date Processed 2015-01-20 18:47:58.204313
Uptime 82
Last Crash 218 seconds before submission
Install Age 343928 since version was first installed.
Install Time 2015-01-16 19:15:39
Product Firefox
Version 35.0
Build ID 20150108202552
Release Channel release
OS Windows NT
OS Version 6.1.7601 Service Pack 1
Build Architecture x86
Build Architecture Info GenuineIntel family 6 model 58 stepping 9 | 4
Crash Reason EXCEPTION_ACCESS_VIOLATION_READ
Crash Address 0x0
User Comments
App Notes
<!-- AdapterVendorID: 0x1002, AdapterDeviceID: 0x6778, AdapterSubsysID: 21201028, AdapterDriverVersion: 14.100.0.0
D3D11 Layers? D3D11 Layers+
Processor Notes sp-processor10_phx1_mozilla_com.25552:2012; MozillaProcessorAlgorithm2015; skunk_classifier: reject - not a plugin hang
EMCheckCompatibility
True
Winsock LSP
MSAFD Tcpip [TCP/IP] : 2 : 1 :
MSAFD Tcpip [UDP/IP] : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [RAW/IP] : 2 : 3 :
MSAFD Tcpip [TCP/IPv6] : 2 : 1 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [UDP/IPv6] : 2 : 2 :
MSAFD Tcpip [RAW/IPv6] : 2 : 3 : %SystemRoot%\system32\mswsock.dll
RSVP TCPv6 Service Provider : 2 : 1 :
RSVP TCP Service Provider : 2 : 1 : %SystemRoot%\system32\mswsock.dll
RSVP UDPv6 Service Provider : 2 : 2 :
RSVP UDP Service Provider : 2 : 2 : %SystemRoot%\system32\mswsock.dll
Adapter Vendor ID
0x1002
Adapter Device ID
0x6778
Total Virtual Memory
4294836224
Available Virtual Memory
3838136320
System Memory Use Percentage
39
Available Page File
12726370304
Available Physical Memory
5149151232
Bugzilla - Report this bug in Firefox Core Plugins Toolkit
Related Bugs
Crashing Thread
Frame Module Signature Source
0 xul.dll mozilla::IMEContentObserver::OnMouseButtonEvent(nsPresContext*, mozilla::WidgetMouseEvent*) dom/events/IMEContentObserver.cpp
1 xul.dll mozilla::IMEStateManager::OnMouseButtonEventInEditor(nsPresContext*, nsIContent*, nsIDOMMouseEvent*) dom/events/IMEStateManager.cpp
2 xul.dll nsEditorEventListener::NotifyIMEOfMouseButtonEvent(nsIDOMMouseEvent*) editor/libeditor/nsEditorEventListener.cpp
3 xul.dll nsEditorEventListener::HandleEvent(nsIDOMEvent*) editor/libeditor/nsEditorEventListener.cpp
4 xul.dll mozilla::EventListenerManager::HandleEventSubType(mozilla::EventListenerManager::Listener*, nsIDOMEvent*, mozilla::dom::EventTarget*) dom/events/EventListenerManager.cpp
5 xul.dll mozilla::EventListenerManager::HandleEventInternal(nsPresContext*, mozilla::WidgetEvent*, nsIDOMEvent**, mozilla::dom::EventTarget*, nsEventStatus*) dom/events/EventListenerManager.cpp
6 xul.dll mozilla::EventTargetChainItem::HandleEventTargetChain(nsTArray<mozilla::EventTargetChainItem>&, mozilla::EventChainPostVisitor&, mozilla::EventDispatchingCallback*, mozilla::ELMCreationDetector&) dom/events/EventDispatcher.cpp
7 xul.dll mozilla::EventDispatcher::Dispatch(nsISupports*, nsPresContext*, mozilla::WidgetEvent*, nsIDOMEvent*, nsEventStatus*, mozilla::EventDispatchingCallback*, nsCOMArray<mozilla::dom::EventTarget>*) dom/events/EventDispatcher.cpp
8 @0x1527cef
Show/hide other threads -->
That looks like a problem with IME (Input Method)
*bp-1b768160-355b-491a-8c66-679d72150120
Are you using a specific (non) standard IME?
You can try to disable OMTC and leave hardware acceleration in Firefox enabled.
*<b>about:config</b> page: <b>layers.offmainthreadcomposition.enabled</b> = false
You can open the <b>about:config</b> page via the location/address bar.
You can accept the warning and click "I'll be careful" to continue.
*http://kb.mozillazine.org/about:config
Thanks for the assistance. Unfortunately, then FF didn't work at all after that point. Anything else??
It happens while using a web based database at my University. Nobody else has issues with FF, just me. I only use FF for this purpose.
Thanks for the assistance. Unfortunately, then FF didn't work at all after that point. Anything else??
It happens while using a web based database at my University. Nobody else has issues with FF, just me. I only use FF for this purpose.
Type about:preferences#advanced<Enter> in the address bar.
Under Advanced, Select General.
Look for and turn off Use Hardware Acceleration.
Poke around safe web sites. Are there any problems?
'''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode]''' {web link}
While you are in safe mode;
Type '''about:preferences#advanced'''<Enter> in the address bar.
Under '''Advanced,''' Select '''General.'''
Look for and turn off '''Use Hardware Acceleration'''.
Poke around safe web sites. Are there any problems?
