Этот сайт имеет ограниченную функциональность, пока мы проводим техническое обслуживание для улучшения его работы. Если какая-либо статья не решила вашу проблему и вы хотите задать вопрос, наше сообщество поддержки ждёт вас: @FirefoxSupport в Твиттере и /r/firefox на Reddit.

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

FF keeps saying Flash needs to be updated?

more options

My FF browser has been crashing a lot lately out of nowhere, which never happens to me.

Seems to happen when i'm watching videos on youtube. So I checked to see if Flash needed to be updated thinking that was probably the reason for the crashes and it indeed needed to be updated.

So I downloaded and installed the latest version. However, whenever I go into "check to see if plugins are up to date" it's still saying my Flash is out of date.

Yet, if I run a check on Flash's website it says "Congratulations, your computer has the latest Flash Player installed."

I feel like something with this is causing the crashes...why would FF not see that my Flash IS up to date?

My FF browser has been crashing a lot lately out of nowhere, which never happens to me. Seems to happen when i'm watching videos on youtube. So I checked to see if Flash needed to be updated thinking that was probably the reason for the crashes and it indeed needed to be updated. So I downloaded and installed the latest version. However, whenever I go into "check to see if plugins are up to date" it's still saying my Flash is out of date. Yet, if I run a check on Flash's website it says "Congratulations, your computer has the latest Flash Player installed." I feel like something with this is causing the crashes...why would FF not see that my Flash IS up to date?

Все ответы (2)

more options

CAP55 said

My FF browser has been crashing a lot lately out of nowhere, which never happens to me. Seems to happen when i'm watching videos on youtube. So I checked to see if Flash needed to be updated thinking that was probably the reason for the crashes and it indeed needed to be updated. So I downloaded and installed the latest version. However, whenever I go into "check to see if plugins are up to date" it's still saying my Flash is out of date. Yet, if I run a check on Flash's website it says "Congratulations, your computer has the latest Flash Player installed." I feel like something with this is causing the crashes...why would FF not see that my Flash IS up to date?

I had similar problems, except it was flash player crashing. Try using this flash player uninstaller to completely remove flash from your system. Then install a fresh version from the adobe site. Sometimes updating causes problems, completely uninstalling and then reinstalling works wonders.

https://helpx.adobe.com/flash-player/.../uninstall-flash-player-windows.html

more options

If you click the More System Details link next to your post, it shows two Flash versions:

  • Shockwave Flash 16.0 r0
  • Shockwave Flash 11.8 r800

I think the Adobe uninstaller SueWitch mentioned is the best next step. It should remove all versions and then you can reinstall just the latest.