Этот сайт имеет ограниченную функциональность, пока мы проводим техническое обслуживание для улучшения его работы. Если какая-либо статья не решила вашу проблему и вы хотите задать вопрос, наше сообщество поддержки ждёт вас: @FirefoxSupport в Твиттере и /r/firefox на Reddit.

Avatar for Username

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

Эта тема была архивирована. Если вам нужна помощь, задайте новый вопрос.

i did connect on another comp and all favorites did switch i lost all mines and now i only have the ones from the other comp on my account :(

  • 2 ответа
  • 1 имеет эту проблему
  • 1 просмотр
  • Последний ответ от VincentC

VincentC
VincentC
more options

This morning i was on our kids computer and i did log in my Sync account ..everything was ok i had my bookmarks

Now i lost all my bookmarks and i have only theirs and no way to get back mines, their comp was not restarted and they didn t touch anithing on sync parameters ..they even didn t knew about sync accounts at all 

..it s a huge problem for me so if You have any solution to get back my bookmarks ... COULD REALLY BE GREAT  :)
This morning i was on our kids computer and i did log in my Sync account ..everything was ok i had my bookmarks Now i lost all my bookmarks and i have only theirs and no way to get back mines, their comp was not restarted and they didn t touch anithing on sync parameters ..they even didn t knew about sync accounts at all ..it s a huge problem for me so if You have any solution to get back my bookmarks ... COULD REALLY BE GREAT :)

Выбранное решение

hi VincentC, on the device where your bookmarks are gone please go into the bookmarks library (ctrl+shift+b), go to import & backup > restore and see if you can get back your old data by choosing a restore point from before this mishap occurred.

Прочитайте этот ответ в контексте 👍 2

Все ответы (2)

philipp
philipp
  • Moderator
more options

Выбранное решение

hi VincentC, on the device where your bookmarks are gone please go into the bookmarks library (ctrl+shift+b), go to import & backup > restore and see if you can get back your old data by choosing a restore point from before this mishap occurred.

VincentC
VincentC Задавший вопрос
more options

oww great !!! i saw this thing but i was sooo depressed that because i never did any backup manually i didn t think something could be there .....OMG Phillip THANK YOU SO MUCH

problem solved :D