Этот сайт имеет ограниченную функциональность, пока мы проводим техническое обслуживание для улучшения его работы. Если какая-либо статья не решила вашу проблему и вы хотите задать вопрос, наше сообщество поддержки ждёт вас: @FirefoxSupport в Твиттере и /r/firefox на Reddit.

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

Bookmarks Keywords missing since updating to firefox 37.0.1

  • 4 ответа
  • 3 имеют эту проблему
  • 1 просмотр
  • Последний ответ от cor-el

more options

Hello, and thank you in advance for reading my mail. I am using Firefox 37.0.1 on a Windows7-64 OS. I also use Xmarks to sync my bookmarks with Chrome.

I always use bookmarks to create shortcuts I can use in the address bar to speed up my use of firefox. I set keywords such as a for http://www.amazon.co.uk/s/ref=nb_sb_noss?url=search-alias%3Daps&field-keywords=%s (amazon uk search engine).

I tried to type in the usual a then my search but got directed to google search. When I look through my bookmarks folder (a long list of sites and search engines with a one or two word keyword) I found that all my keywords are missing! I also see that all my tags are missing however I can live without these as I don't use them so much but I use my keywords all the time and having them all disappear is a real problem.

Has this happened to others, is there a way to restore them and if not, and if I manually go through putting them all back, will the same thing happen on the next update?

If its at all relevant I use an number of addons which I could list but I don't see how anything other than xmarks should affect this.

Lancashire Lad

Hello, and thank you in advance for reading my mail. I am using Firefox 37.0.1 on a Windows7-64 OS. I also use Xmarks to sync my bookmarks with Chrome. I always use bookmarks to create shortcuts I can use in the address bar to speed up my use of firefox. I set keywords such as a for http://www.amazon.co.uk/s/ref=nb_sb_noss?url=search-alias%3Daps&field-keywords=%s (amazon uk search engine). I tried to type in the usual a then my search but got directed to google search. When I look through my bookmarks folder (a long list of sites and search engines with a one or two word keyword) I found that all my keywords are missing! I also see that all my tags are missing however I can live without these as I don't use them so much but I use my keywords all the time and having them all disappear is a real problem. Has this happened to others, is there a way to restore them and if not, and if I manually go through putting them all back, will the same thing happen on the next update? If its at all relevant I use an number of addons which I could list but I don't see how anything other than xmarks should affect this. Lancashire Lad

Все ответы (4)

more options

Note that you can set a keyword to an installed search engine in "Options/Preferences > Search". Keywords set that way are not stored as a bookmark, but are stored in the search-metadata.json file.

more options

Did you lose any bookmarks in case Firefox has restored an older JSON backup for some reason like a problem with the places.sqlite file?

more options

Thanks for your response. I had thought of using the search engine route however, whilst most of my keywords shortcuts are indeed search engine text boxes, others open my favourite weather website for my post code for example. Secondly just to update you. Last night I tried using xmarks to solve the problem in case the copy on their server was not being updated. I therefore added back some manually then (within the xmarks options) pressed for the copy of bookmarks on my pc to be used to update the copy on their sever. When I clicked out of firefox and in doing so closed xmarks then opened up firefox again the new keywords remained in place. However when I switched the pc off last night and the back on this afternoon I found that all the new keywords had been removed too.

As far as I can tell no bookmarks are missing, its just the keywords associated with them which have vanished. Having manually added several yesterday and then seeing them disappear once again today after a turning the pc off its clearly more than just a single instance problem within the upload to Firefox 37.

Any further ideas?

I have just thought, as chrome is synced with firefox, they are missing there too. However if I try manually restoring some of them on Chrome and see if they too disappear after switching off, would that no point to a sync problem rather than a firefox one?

more options

You can try to disconnect sync for a day to see if that has effect.