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not visible inbox messages

  • 2 ответа
  • 1 имеет эту проблему
  • 2 просмотра
  • Последний ответ от konrad.filipek

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I can not see my inbox messages when looking on screen. It shows white empty space. I can read them one by one when I place a cursor on each. Restarting Thunderbird did not help. I would be greatful for a quick reply.

The same problem occured two days ago to my Templates folder on other account on the same Thunderbird client. I attached photo for you to take a look. I

Thank you, Konrad

I can not see my inbox messages when looking on screen. It shows white empty space. I can read them one by one when I place a cursor on each. Restarting Thunderbird did not help. I would be greatful for a quick reply. The same problem occured two days ago to my Templates folder on other account on the same Thunderbird client. I attached photo for you to take a look. I Thank you, Konrad
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Все ответы (2)

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To diagnose problems with Thunderbird, try one of the following:

  • Restart Thunderbird with add-ons disabled (Thunderbird Safe Mode). On the Help menu, click on "Restart with Add-ons Disabled". If Thunderbird works like normal, there is an Add-on or Theme interfering with normal operations. You will need to re-enable add-ons one at a time until you locate the offender.
  • Restart the operating system in safe mode with Networking. This loads only the very basics needed to start your computer while enabling an Internet connection. Click on your operating system for instructions on how to start in safe mode: Windows 8, Windows 7, Windows Vista, Windows XP, OSX
If safe mode for the operating system fixes the issue, there's other software in your computer that's causing problems. Possibilities include but not limited to: AV scanning, virus/malware, background downloads such as program updates.
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Thank you for the help. After doing all you proposed I still have the same problem. I also tried unsubscribe/subscribe the mentioned inbox folder, however it didn't work.

I would be thankful for any other solutions.