Этот сайт имеет ограниченную функциональность, пока мы проводим техническое обслуживание для улучшения его работы. Если какая-либо статья не решила вашу проблему и вы хотите задать вопрос, наше сообщество поддержки ждёт вас: @FirefoxSupport в Твиттере и /r/firefox на Reddit.

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

After installing an add-on to block trackers and another to manage cookies I became unable to log-in to Twitter and other sites

  • 2 ответа
  • 1 имеет эту проблему
  • 9 просмотров
  • Последний ответ от Skian

more options

I uninstalled and reinstalled Firefox but it found all my old bookmarks and also restored the same problem I had before -- I am unable to log in to anything. How do I start completely fresh? Or is there another way to solve this problem -- restarting the laptop didn't help. either.

I uninstalled and reinstalled Firefox but it found all my old bookmarks and also restored the same problem I had before -- I am unable to log in to anything. How do I start completely fresh? Or is there another way to solve this problem -- restarting the laptop didn't help. either.

Выбранное решение

This might be a good time to try the Refresh feature. This article has more information about what it keeps and what it throws away: Refresh Firefox - reset add-ons and settings.

Alternately, you might just need to fix your cookie settings. Please check this article for how to maximize site compatibility and, if that works but you think that's too permissive, we can describe other options: Websites say cookies are blocked - Unblock them.

Прочитайте этот ответ в контексте 👍 1

Все ответы (2)

more options

Выбранное решение

This might be a good time to try the Refresh feature. This article has more information about what it keeps and what it throws away: Refresh Firefox - reset add-ons and settings.

Alternately, you might just need to fix your cookie settings. Please check this article for how to maximize site compatibility and, if that works but you think that's too permissive, we can describe other options: Websites say cookies are blocked - Unblock them.

more options

Thanks -- refreshing Firefox worked