Этот сайт имеет ограниченную функциональность, пока мы проводим техническое обслуживание для улучшения его работы. Если какая-либо статья не решила вашу проблему и вы хотите задать вопрос, наше сообщество поддержки ждёт вас: @FirefoxSupport в Твиттере и /r/firefox на Reddit.

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

Managing accounts (communication preferences) results in Unexpected Error, Why?

  • 1 ответ
  • 2 имеют эту проблему
  • 15 просмотров
  • Последний ответ от guigs

more options

I have two devices, win7 and ubuntu 14.04, both have newest version of mozilla firefox. The win7 has all the bookmarks etc. that I want to sync to the fresh ubuntu. I wanted to manage account to delete other devices if they exist, but the "Unexpected Error" occurs on clicking on "Communication preferences". I believe this is also a hint why my devices won't sync.

I have two devices, win7 and ubuntu 14.04, both have newest version of mozilla firefox. The win7 has all the bookmarks etc. that I want to sync to the fresh ubuntu. I wanted to manage account to delete other devices if they exist, but the "Unexpected Error" occurs on clicking on "Communication preferences". I believe this is also a hint why my devices won't sync.

Все ответы (1)

more options

The Communication preferences are for any Firefox newsletter that you may have signed up for. Currently there is not an option in that menu to delete other devices, so no harm done. Before deleting other devices, make sure that there is a back up of your profiles as Sync is not a reliable back up of your preferences. Next, in order to remove all other devices from the account you will have to change the password. BUT make sure all of the data has transferred first, because once you change the password, it will no longer sync with the cloud profile. It will merge all of the new devices that are attached.