Этот сайт имеет ограниченную функциональность, пока мы проводим техническое обслуживание для улучшения его работы. Если какая-либо статья не решила вашу проблему и вы хотите задать вопрос, наше сообщество поддержки ждёт вас: @FirefoxSupport в Твиттере и /r/firefox на Reddit.

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

FireFox 40.0.3 doesn't play Video in Sliverlight plug-in (5.1) only Audio heard!

  • 2 ответа
  • 1 имеет эту проблему
  • 1 просмотр
  • Последний ответ от nataraajc

more options

FireFox 40.0.3 doesn't play Video in Sliverlight plug-in (5.1) only Audio heard! It displays Black screen but actual audio plays without any issue.

The same video is playing without any issue in IE11 and Chrome.

FireFox 40.0.3 doesn't play Video in Sliverlight plug-in (5.1) only Audio heard! It displays Black screen but actual audio plays without any issue. The same video is playing without any issue in IE11 and Chrome.

Все ответы (2)

more options

VIDEOS PLAYING SOUND ONLY AND A BLACK SCREEN IN CHROME...For those using Chrome and not finding all these settings under options, accounts, security, etc., that everyone is suggesting, I was having the same problem. I found a solution. I went to play the video by clicking it, when it opened, I had the black screen and sound. RIGHT CLICK>SETTINGS> UN-CHECK "ENABLE HARDWARE ACCELERATION" I kept trying to click the box to un-check it, but nothing was happening and I couldn't click the other tabs on the menu or close it. I finally found that I could click just to the left of the box, on the edge of it almost, and it UNCHECKED THE BOX. Then it let me close the box and I restarted the video, IT WORKED!

more options

Ashish Mishra said

VIDEOS PLAYING SOUND ONLY AND A BLACK SCREEN IN CHROME...For those using Chrome and not finding all these settings under options, accounts, security, etc., that everyone is suggesting, I was having the same problem. I found a solution. I went to play the video by clicking it, when it opened, I had the black screen and sound. RIGHT CLICK>SETTINGS> UN-CHECK "ENABLE HARDWARE ACCELERATION" I kept trying to click the box to un-check it, but nothing was happening and I couldn't click the other tabs on the menu or close it. I finally found that I could click just to the left of the box, on the edge of it almost, and it UNCHECKED THE BOX. Then it let me close the box and I restarted the video, IT WORKED!

Tried it and it doesn't help! Still the same issue happening on FireFox!