Этот сайт имеет ограниченную функциональность, пока мы проводим техническое обслуживание для улучшения его работы. Если какая-либо статья не решила вашу проблему и вы хотите задать вопрос, наше сообщество поддержки ждёт вас: @FirefoxSupport в Твиттере и /r/firefox на Reddit.

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

How can i retrieve all lost bookmarks, passwords and themes?

  • 3 ответа
  • 2 имеют эту проблему
  • 5 просмотров
  • Последний ответ от the-edmeister

more options

After trying sync i have lost ALL bookmarks even from bookmark toolbar, ALL passwords and ALL themes that i had saved. Since I have been using Firefox for years we are talking about years of saved passwords and bookmarks. I have tried several of suggested fixes found on the site to no avail. I have even tried disabling sync and then going back to trying it and nothing is found. Any help in retrieving the information that i so rely on for all my daily work would be appreciated.

After trying sync i have lost ALL bookmarks even from bookmark toolbar, ALL passwords and ALL themes that i had saved. Since I have been using Firefox for years we are talking about years of saved passwords and bookmarks. I have tried several of suggested fixes found on the site to no avail. I have even tried disabling sync and then going back to trying it and nothing is found. Any help in retrieving the information that i so rely on for all my daily work would be appreciated.

Все ответы (3)

more options

Try to restore the bookmarks from a JSON backup in the bookmarkbackups folder.

  • Bookmarks > Show All Bookmarks > Import & Backup

Note that the name of a backup includes a total bookmarks count.

  • bookmarks-YYYY-MM-DD_<item-count>_<hash>.json
more options

Will that work for lost saved passwords and themes as well?

more options

Sorry no, passwords and themes are not backed up automatically by Firefox, just bookmarks.