Этот сайт имеет ограниченную функциональность, пока мы проводим техническое обслуживание для улучшения его работы. Если какая-либо статья не решила вашу проблему и вы хотите задать вопрос, наше сообщество поддержки ждёт вас: @FirefoxSupport в Твиттере и /r/firefox на Reddit.

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

Firefox slowed to a crawl after updating Norton Security.

  • 4 ответа
  • 1 имеет эту проблему
  • 7 просмотров
  • Последний ответ от cor-el

more options

Updated to latest version of Norton. FF hung up ("not responding" msg) every time a new tab was opened. Refreshed FF; now tabs work fine, but FF is extremely slow. Pages that used to takt one second or less to load now take from two to ten minutes.

Updated to latest version of Norton. FF hung up ("not responding" msg) every time a new tab was opened. Refreshed FF; now tabs work fine, but FF is extremely slow. Pages that used to takt one second or less to load now take from two to ten minutes.

Выбранное решение

You can check for problems with the places.sqlite database file (bookmarks, history) in the Firefox profile folder.

If the Places Maintenance extension can't repair the places.sqlite database file then remove all places.sqlite file(s) in the Firefox profile folder to make Firefox rebuild the places.sqlite database file from the most recent JSON backup in the bookmarkbackups folder.

You can check for problems with the sessionstore.js file in the Firefox profile folder that stores session data. When sessionstore.js is deleted you lose App Tabs and Tab Groups and open tabs and you will have to recreate them, so if necessary make a note or bookmark them.

You can use this button to go to the current Firefox profile folder:

Прочитайте этот ответ в контексте 👍 1

Все ответы (4)

more options

In the Add-ons Manager, on the left, select Extensions.

Some added toolbar and anti-virus add-ons are known to cause Firefox issues. Disable All of them.

Restart Firefox.

more options

Thanks, but there are no add-ons to disable. Problem persists.

more options

FredMcD said

toolbar and anti-virus add-ons
more options

Выбранное решение

You can check for problems with the places.sqlite database file (bookmarks, history) in the Firefox profile folder.

If the Places Maintenance extension can't repair the places.sqlite database file then remove all places.sqlite file(s) in the Firefox profile folder to make Firefox rebuild the places.sqlite database file from the most recent JSON backup in the bookmarkbackups folder.

You can check for problems with the sessionstore.js file in the Firefox profile folder that stores session data. When sessionstore.js is deleted you lose App Tabs and Tab Groups and open tabs and you will have to recreate them, so if necessary make a note or bookmark them.

You can use this button to go to the current Firefox profile folder: