Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Этот сайт имеет ограниченную функциональность, пока мы проводим техническое обслуживание для улучшения его работы. Если какая-либо статья не решила вашу проблему и вы хотите задать вопрос, наше сообщество поддержки ждёт вас: @FirefoxSupport в Твиттере и /r/firefox на Reddit.

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

Why my ipad restart everytimes when I run firefox application ?

  • 4 ответа
  • 5 имеют эту проблему
  • 1 просмотр
  • Последний ответ от Apichit

more options

I can use firefox at the first time idowlload it, but after I use it one or two days it shutdown my ipad every time I run firefox application. Latest update can not fixed this problem.

I can use firefox at the first time idowlload it, but after I use it one or two days it shutdown my ipad every time I run firefox application. Latest update can not fixed this problem.

Выбранное решение

We're currently investigating this. We need your help in diagnosing the issue.

Would you be interested in joining our beta program to download and install an early Beta (which has diagnosing utilities):

https://docs.google.com/forms/d/1VG9pOntPVhfZWH18ETAZDOahyA6SCbNEpCxBVI-XNJM/viewform

If so, if you install the build and run into the issue, you would be able to send us some diagnosing information.

Settings > Firefox > Debug Settings | 'Email Saved Tab State', and send them to my email address found at https://mozillians.org/en-US/u/AaronMT/

If so, this would be greatly appreciated.

Прочитайте этот ответ в контексте 👍 1

Все ответы (4)

more options

Выбранное решение

We're currently investigating this. We need your help in diagnosing the issue.

Would you be interested in joining our beta program to download and install an early Beta (which has diagnosing utilities):

https://docs.google.com/forms/d/1VG9pOntPVhfZWH18ETAZDOahyA6SCbNEpCxBVI-XNJM/viewform

If so, if you install the build and run into the issue, you would be able to send us some diagnosing information.

Settings > Firefox > Debug Settings | 'Email Saved Tab State', and send them to my email address found at https://mozillians.org/en-US/u/AaronMT/

If so, this would be greatly appreciated.

more options

I think this problem start after I try to use or install add on.

I deleted firefox from my ipad and then reinstalled again.

Now it run smoothly, but I did not touch any add on anymore.

I think bug is in third party add on.

more options

Firefox on iOS does not support any form of add-ons. Can you be more specific with what you were doing?

more options

Just now I crash again, I can not run firefox without any doing.

First I used firefox only for four hours continuely.

While I use it, I switch to check mail, it still stable.

But after I switch to use tubex for five or six songs, firefox can not run.

It reject every time I try to run. While I play tubex I feel somethings with thai advertising that run on screen. It seem like hacking.

( tubex is a youtube player)

I have ever seen this problem on tubex too. But problem gone when I register my gmail address. I think they want me to show identity.

Feel red flag :p

Let's try to solve this problem, thanks.